TMF Group
Job title:
Client Administrator
Company
TMF Group
Job description
About TMF GroupTMF Group is a leading provider of employee, financial and legal administration services, helping clients invest and operate safely around the world. Our 11k+ experts in 125+ offices across 87 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success.Job purposeSupports the setup of special purpose vehicles (SPVs) as part of the Capital Markets Services (CMS) – Transaction Services team, ensuring TMF’s clients are provided with efficient, professional and high-quality services which meets all statutory obligations. He/she is responsible for assisting transactions from inception through to closure. He/ She is responsible for ensuring accurate setup of the SPVs, working in a timely and efficient manner to ensure successful delivery of corporate administrative and company secretarial services to clients and supporting the teams with their client facing obligations.Duties and responsibilities
- Supports the successful execution of all end-to-end SPV activities for TMF’s clients, ensuring client setups are completed in a timely and accurate manner in line with the Companies Act 2014;
- Works closely with other teams in TMF Ireland, including but not limited to, the Entity Management, CMS Transaction Review and Client Accounting teams;
- Builds relationships with clients whilst enhancing TMF’s strong reputation in the CMS services space with tax advisors, banks, custodians, lawyers and other key partners;
- Ensure accurate and concise communications with clients, seeking support from the Client Account Manager if required;
- Draft and self-review set-up/boarding documents including local filings, tax registrations and classifications before validating with the Client Account Manager;
- Adhere to TMF internal procedures and ensure compliance with TMF’s Risk and Control framework and processes. This includes ensuring the 4 eye principle is always followed;
- Assist with the co-ordination and resolution of Customer Due Diligence (CDD) queries;
- Make suggestions for continuous improvement, challenging the status quo;
- Ensure TMF internal AML compliance procedures are complied with in full and in a timely manner;
- Ensure all client data is managed with integrity and maintained correctly;
- Ensure successful delivery of client work with accuracy and completeness;
- Work under the direction of a Client Account Manager ensuring work is delivered on time;
- Ensure TMF meets our obligations to clients, providing all SPV setup services needed to effectively close a transaction within required timelines;
- Provide exceptional customer service whilst being decisive, firm and empathetic with customers;
- Ensure customer complaints are escalated to the Client Account Manager within 24 hours; and
- Assist in business development and identify opportunities for cross-selling and up-selling of other company services, or billing for out of scope items.
Job specific requirements
- A degree in Law and/or Corporate Secretarial background is desirable
- A candidate with relevant work experience is preferred
- Experience of Capital Markets/Aircraft Leasing transactions or company secretarial experience is an advantage
- Resourceful, independent and strong problem-solving abilities
- Excellent written and communication skills, with strong ability to plan ahead and organize themselves
- Analytical structured mind set with ability to follow and build upon existing processes and ensure data is maintained with accuracy and consistency
- Fluency in English is essential, with knowledge of other languages an advantage
- Proficiency in MS Excel and MS Word is essential, with experience of Blueprint preferred
- Experience in an outsourcing firm with good client servicing skills is preferred
Working at TMF Group offers
- Private medical insurance
- Pension
- Life assurance x4 base salary
- 25 days Holiday
- Eligibility for Group Discretionary Bonus (based on company then team and individual performance);
- Technology hire purchase scheme
- Discounted gym memberships, Life Style discounts – travel discounts, cinema tickets, high street vouchers are just some of the discounts you have access to when you shop online or in store,
- Purchase additional holidays scheme
- Interest-free Season ticket loan scheme
- Please note, we’ll contact selected Candidates only.
Advertised: 26 Jun 2024 GMT Daylight Time
Applications close: 31 Jul 2024 GMT Daylight Time
Expected salary
Location
Dublin
Job date
Fri, 28 Jun 2024 06:19:15 GMT
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