Clinical Operations Specialist (Seasonal- February Start Date)

Mia Aesthetics

Job title:

Clinical Operations Specialist (Seasonal- February Start Date)

Company

Mia Aesthetics

Job description

At Mia Aesthetics, we are not just leading the way in plastic surgery-we’re redefining it.Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 80,000 satisfied patients, we’re on a mission to make beauty accessible to all.Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more.Be a part of a team transforming lives and supporting dreams every day!RequirementsSeasonal opportunity starting February 2025 through approximately June 2025.

  • On-the-job training
  • Competitive pay
  • Company paid holiday
  • Team camaraderie and spirit

The Clinical Operations Specialist – Seasonal will perform multi-faceted job responsibilities that are narrow and wide in scope to include administrative, finance, and clinical pre-operative duties.Duties & Responsibilities:

  • Maintains a professional appearance and attitude at all times as a representative of Mia Aesthetics when interfacing with all patients and vendors
  • Performs clerical and administrative roles when needed according to the demands of the business
  • Promotes a progressive attitude for continued improvement of patient care and customer service
  • Tracks inventory for surgical and clinical accessories/supplies for designated department
  • Maintains confidentiality at all times and safeguards patients medical records/HIPAA
  • Champions a safe, secure, and healthy work environment by complying with OSHA/ legal regulations

Pre-Operative:

  • Charges and collects all payments for all surgeries, surgical accessories, and Mia merchandise
  • Generates daily invoices while processing financial transactions to balance end of day
  • Confirms surgical patient appointments and sends out schedules to their respective teams daily
  • Takes pre-operative photos and process electronic prescriptions for doctors
  • Ability to create patient charts, record keeping, and filing in a timely manner
  • In charge of preliminary physical test such as vitals needed the day before all surgeries
  • Verifies patient labs, intake information, and consents prior to and the day of surgery

Day of Surgery:

  • Prepares each patient for surgery by having them undress, collecting urine samples for POC testing and verifying all post-surgical instructions
  • Performs POC testing (.e.g., drug testing, HCG testing, nicotine testing)
  • Chaperones providers during immediate consultations
  • Scribes operative reports for Surgeons at the end of every surgical case
  • Ensures invoices, sumo calendar, and charts have matching patient information day of surgery
  • Confirms all surgical procedures with patient as well as medical history and demographic information
  • Educates patient by transmitting physician’s orders and answering questions in regard to surgery
  • Performs other duties as assigned

Required Skills/Abilities:

  • Excellent verbal and written communication skills
  • Outstanding customer service skills
  • Ability to work with a high sense of urgency and ability to prioritize work
  • Excellent organizational skills and attention to detail
  • Ability to work rotating shifts
  • Strong computer literacy skills

Education and Experience:

  • GED or High School Diploma
  • Active Registered or Certified Medical Assistant preferred
  • Plastic Surgery knowledge preferred
  • Minimum 1-2 years of customer service experience
  • Experience working in an operating room preferred
  • Bilingual in English and Spanish preferred
  • HIPAA & OSHA Compliance Certification preferred
  • Maintains and holds an active Basic Life Support (BLS) Certification

Physical Requirements:

  • Prolonged periods of standing, bending, and reaching low or overhead
  • Prolonged periods of sitting at a desk working on a computer

Expected salary

Location

Houston, TX

Job date

Sun, 12 Jan 2025 08:59:15 GMT

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