QTC Management
Job title:
CLS Provider Utilization Coordinator Spec
Company
QTC Management
Job description
Want to work for a company that helps our Nation’s heroes?Do you have a background in building out schedules for Providers? Do you have 3 to 5 years of experience in a high volume healthcare setting with daily utilization of electronic scheduling software?Leidos QTC Health Services is seeking a CLS Provider Utilization Coordinator to work Remotely in Central OR Eastern Time zones.Who is Leidos QTC Health Services?Leidos QTC Health Services collaborates closely with government and nongovernment customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit www.qtcm.com for more information.In this rewarding role, you will:
- Consistently and effectively communicate with clinic office managers and business partner (BP) agencies
- Ability to effectively utilize reports and tools to communicate clinic needs to office manager and BP agencies to maximize clinic capacity.
- Proactively communicate issues/concerns with providers schedules proactively to CLS leadership teams as necessary
- Ability to coordinate with regional utilization manager (RUM) on clinic utilization issues
- Responsible for building and adjusting provider’s schedules
- Constantly evaluates the utilization BP providers
- Prevention of gaps and overbooking in provider’s electronic schedules
- Time slot capitalization which includes communication with operations scheduling staff
- Effective management of electronic confirmation systems (i.e.eMessenger, Pega communicator, ACD) in order to minimize no show rates
- Efficiently utilizes electronic tools and workflows in order to manage resources such as: ECW, UCM, eProcess and other tools as necessary
- Ability to prioritize operations and provider’s requests when and if necessary
- Any other duties as assigned
Requirements:
- A High School Diploma or GED required
- 3 to 5 years of experience in a high volume healthcare setting with daily utilization of electronic scheduling software
- Must be proficient in Medical Terminology
- Must have effective verbal and written communication skills
- Ability to follow and adhere to standardized process workflow on a daily basis
- Highly skilled in multi-tasking while managing multiple priorities
- Able to work various shifts and hours to cover multiple times zones
- Strong knowledge of administrative and clerical processes
Pay Range:
- San Antonio, TX Area: $23 – $24 per hour
- Philadelphia, PA Area: $26.50 – $28 per hour
In addition to competitive hourly rates, all CLS Provider Support Analyst are eligible for bonuses up to 6% annually.Additional experience may be considered in lieu of education for all levels.Pay and benefits are fundamental to any career decision. That’s why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, performance-related bonuses, health and wellness programs, student loan repayment and tuition reimbursement, paid leave and retirement. More details are available .The Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.Leidos QTC Health Services is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Expected salary
$23 – 24 per hour
Location
San Antonio, TX
Job date
Fri, 13 Sep 2024 07:59:55 GMT
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