Canadian Western Bank
Job title:
Collections Officers
Company
Canadian Western Bank
Job description
At , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important as what we do. And we harness the power of inclusion. Our culture is who we are and how we show up – as individuals and as a team – to accomplish our strategy.
Role Specifications
Multiple opportunities. Hybrid work environments. Collaborative connections.
Flexible location: Winnipeg, MB. Edmonton, AB.
CWB National Leasing. Equipping your business for growth.
CWB National Leasing is Canada’s largest and longest-standing equipment leasing & financing company – supports equipment dealers secure hassle-free financing solutions & secure equipment with a full range of financing in agriculture, construction, transportation, forestry, health care, commercial, and golf and turf equipment industries across Canada!
The opportunity
Our Contract Administration Department is an integral part of our business and is accountable for providing critical core business/technical knowledge, problem resolution expertise and support throughout the life cycle of CWB National Leasing customer agreements. We are currently looking to fill various positions at different levels on the Collections team.
Our Collections Officers are the face and voice of CWB National leasing providing our “Customer First” approach to collections and negotiate equitable solutions to achieve the best possible outcome for both parties.
The day-to-day
Customer service. Lease administration. Process optimization.
Respond to customer inquiries and concerns
Secure payments in a professional, equitable and timely manner
Work in partnership with clients to resolve disputes and negotiate best possible solutions
Exercise discretion and respect the confidentiality of all customer and vendor transactions
Manage customer files / make decisions with respect to file acceleration (next steps i.e. repossession, write off, legal action)
Foundational knowledge and experience to grow from
Minimum 2 years’ experience in: Administration or Client Services within Banking, Financial Services, Credit or Collections.
Ability to accurately set up and clearly document payment arrangements.
Capability to think proactively and resolve problems logically and efficiently.
Keen attention to detail with proven experience maintaining accurate documentation.
Ability to maintain a high level of confidentiality and thrive in a rapidly changing environment.
Intermediate in MS Office and the ability to quickly learn other applications and programs.
Working knowledge of compliance laws pertaining to Collections would be considered a strong asset.
Skills and competencies that will take you further
Tech savvy. You love learning new software and strive to always make the best use of the tools you are given.
Innovative thinker. You take pride in your strong detail orientation, but you can also strategize, and problem solve with the best of the best.
Collaborative team player. You are a great teammate and see the value in working together to achieve common goals and strategic initiatives.
Put your career in drive with CWB National Leasing. Apply today.
Why work with us?
Your success is our obsession! And our benefits back it up.
Wellness matters. We offer an award-winning benefits package that includes hybrid work environments, everyday flexibility, a health coverage tailored to best meet the needs of our diverse & multigenerational workforce including a robust wellness program & generous time-away options to unplug, rest & recover. Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups. Career development. We commit to our employees’ development and help them reach their professional goals with organization wide coaching services, mentorship, education support & training programs. Strategic career design is an investment in our core asset – our people. Innovation. Learn. Grow. Enhance. At CWB, we play to win. When we fail, we fail forward. Recognition. Peer-to-peer recognition programs for “in the moment” and monumental wins. Community giving. Make a difference. Drive economic prosperity in your community. Get involved. Volunteer. Fundraise. All with CWB support. ESG & sustainability focused. Be proud of where you spend, work & invest. Financial rewards. Base salary & pay for performance incentives. Retirement investment strategy. You can’t work forever! So, we’ve got you covered. Company ownership. No greater sense of motivation & empowerment than being an owner.
Find your at
Equip your career with CWB National Leasing. Apply today.
#LI-AI1
IND-MB
IND-AB
As an equitable employer, CWB Financial Group is committed to providing a safe and where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require during any part of the recruitment or selection process, please reach out.
Closing Date:
- Position closes at 12:01am on the close date identified below. 01/24/2024
Expected salary
Location
Winnipeg, MB
Job date
Fri, 12 Jan 2024 00:44:23 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (un-jobs.net) you saw this job posting.