Compliance Officer

Job title:

Compliance Officer

Company

Charity Bank

Job description

General Information

At Charity Bank we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we’ll be asking you to answer questions to test skills needed for the role. The responses are then anonymised, and reviewed in a random order by members of our team. The Applied platform also asks some demographic questions before you start your application. We at Charity Bank never see the responses to these demographic questions with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

Please email a member of the HR team ([email protected]) if you require Charity Bank to make any reasonable adjustments to support you during our recruitment process.

We request that you do not use generative AI as part of your application.

JOB PROFILE February 2024

Job Title: Compliance Officer

Contract: Full Time, Permanent – Four Day Week

Location: Main base Tonbridge, Hybrid

Reporting to: Compliance Manager & MLRO

Overall Purpose of the Role:

The Risk and Compliance team covers Compliance, Financial Crime/Anti-Money Laundering (AML), Data Protection (DP)/General Data Protection Regulation (GDPR) and Operational Risk – collectively termed as the “Compliance” team within this role profile.

This Compliance Officer role provides support to the Compliance Manager & MLRO and other members of the Compliance team in the development and delivery of a comprehensive risk and compliance framework that enables the Bank to meet regulatory requirements on an ongoing basis across the above four areas.

The role provides the opportunity to work with multiple parts of the bank and grow your compliance knowledge within a charitable lending/savings establishment in providing administrative support to the Compliance Manager & MLRO’s team. You will gain an in-depth understanding in reviewing internal banking policies and ensure these are aligned and updated with external banking regulations. Deliver and administer compliance training on policies, procedures and other ad-hoc compliance topics where required. Opportunities to participate in the development and implementation of a comprehensive risk and compliance framework, as required for the Bank to operate high banking standards. We will be supportive throughout your learning journey with us so that you can achieve solid regulatory knowledge.

Dimensions of the Role:

· No direct reports.

Key Contacts:

Internal

· All staff/departments

External

· PRA/Bank of England, FCA, ICO, FSCS, FOS

· UK Finance and other industry bodies

· Auditors and legal advisors

· NCA/law enforcement agencies

Other Requirements:

· Rarely – may be required to work occasional long hours

Key Accountabilities:

Compliance/AML/DP/GDPR

1. Support in the development/establishment of adequate in-house controls and compliance procedures and maintain appropriate records/registers.

2. Support the Compliance Monitoring Programme (CMP) in meeting the needs of the business and regulatory systems and undertake business wide reviews covering SYSC, COBS, DISP, TC, SUP, Data Protection/GDPR and JMLSG requirements within the agreed framework for Treating Customers Fairly (TCF)/Conduct Risk; produce reports to the Compliance Manager & MLRO/management team on findings.

3. Review financial promotions.

4. Review regulatory papers and monitor outside developments to determine relevance/impact on the business – communicating to Compliance team members and other stakeholders proposed/pending regulatory changes and their likely impact on the business so that the Bank can put appropriate processes in place to meet future regulatory requirements.

5. Maintain policy updates (including the Compliance Manual) falling within the remit of the Compliance team – ensure these are kept up to date with legal and regulatory requirements.

6. Prepare and submit regulatory returns and reports and contribute to the management information reports.

7. Provide advice, training and guidance to business areas on regulatory matters (including complaints) and support training administration.

8. Maintain an up-to-date knowledge/awareness of relevant regulatory issues and future trends.

9. As the role develops, the role-holder may be required to review Data Protection Impact Assessments (DPIAs) and liaise with the business to finalise ahead of final sign off by the DP Lead.

General

1. Undertake general administration duties, project work and minute meetings, as requested, and participate in staff forums/meetings, as appropriate.

2. Contribute to the effective and efficient running of the Compliance function; represent the team appropriately across the organisation and Charity Bank suitably to the wider community.

PERSON PROFILE

Job Title: Compliance Officer

Essential Experience

· Minimum 2 to 3 years’ experience in Compliance in a financial services environment

· Working generalist Compliance knowledge

· Knowledge and good understanding of PRA/FCA rules and guidance

Desirable Experience

· Experience of undertaking Compliance monitoring quality assurance programmes/reviews

· Experience in a small bank, building society, large credit union or community bank

· Minute taking experience

· Experience of operational risk frameworks and an understanding of the key risks and controls that exist in the principal operational areas of a small financial services firm

· Understanding of the needs of and issues facing the third sector

· Writing of policies and processes.

Essential Attainments

· Graduate caliber/bachelor’s degree or equivalent/relevant industry qualification

Desirable Attainments

· Further industry specific qualifications

Special Aptitudes

· A self-starter, able to work on own initiative to deliver high quality outcomes within agreed timescales.

· Meticulous attention to detail; highly organised; systematic in approach

· High level of common sense; sound judgement; practical and pragmatic

· Able to manage competing priorities and balance stakeholder interests

· Computer-literate: MS Office as a minimum

· Excellent presentation and verbal and written communication skills and communicate effectively with a variety of audiences

· Numerically competent

· Ability to produce comprehensive reports

· Ability to interpret legislation and regulatory literature

· Persistence, an eye for detail and ability to complete projects and keep to deadlines

Disposition

· A high degree of personal integrity, trustworthiness and confidentiality

· Pragmatic, resilient

· Good interpersonal skills

· A strong commitment to Charity Bank’s mission and values

· Open to challenge and willing to learn

Thinking Style

· Proactive in identifying problems and presenting possible solutions

· Flexible and willing to adapt to changing priorities

· Process-driven, able to review and improve processes and procedures

· Good at evaluating customer needs through effective questioning and quickly assimilating information from a wide range of sources

· Punctual and reliable

Motivation

· Committed to own continuing personal development

Circumstances

· Willing to be flexible and work long hours on occasions to meet deadlines

Expected salary

Location

Tonbridge, Kent

Job date

Sat, 17 Feb 2024 08:47:16 GMT

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