CRU Analyst

Posted: 17-Jan-24

Location: Los Angeles, California

Type: Full-time

Salary: Open

Categories:

Academic/Faculty
Business/Finance

Internal Number: 4938749

CRU Analyst
University of California Los Angeles
Requisition Number: 39949
Salary: $26.48 – $53.40 Hourly
Position Description:
When you join UCLA, you’ll be working at an institution that offers a world of opportunity. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our mission of education, research, and service. Our high- quality comprehensive benefits are among the rewards you receive in return. Our industry-leading benefits program provides both choice and value to meet the needs of our diverse workforce.
Under the general supervision of the CRU Supervisor, the CRU Analyst will independently intake, manage, and resolve cases within the Client Services Team, a fast paced, deadline driven unit. The incumbent will perform complex analysis and escalate issues when needed to department leadership or others in the Central Resource Unit. The incumbent must demonstrate critical thinking and problem-solving skills and have preferred skills/knowledge in the areas of Payroll, PeopleSoft Workforce Administration, UC Benefits, and Employment Authorization (I-9) Form. The incumbent will independently manage cases through resolution based on Service Level Agreements (SLA), and will collaborate with colleagues in Central Resource Unit and liaison with other Partner Central Offices and outreach to Campus Departments to determine and implement process improvements. In addition, the Analyst is called upon to perform various duties as well as support projects within Payroll Partner and the Client Services teams as needed. The highest level of care, quality, and attention to detail is needed to provide outstanding customer service to all constituents.
Special Instructions:
The budgeted hiring salary/target range for this position is the posted minimum to $30.95 hourly, with salary placement based on skills, knowledge, and experience.
Contract length is for 12 months, with the possibility of extension based upon department’s need and budget.
Position is hybrid with the current expectation of coming on-site to Wilshire Center once a month, but subject to more in-office days based upon changing business needs at the discretion of CRU leadership.
For full application instructions and position description, please visit: https://hr.mycareer.ucla.edu/applicants/Central?quickFind=88701
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the complete University of California nondiscrimination and affirmative action policy, see: UC Nondiscrimination & Affirmative Action Policy, https://policy.ucop.edu/doc/4000376/DiscHarassAffirmAction
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About University of California Los Angeles
UCLA is known worldwide for the breadth and quality of its academic, research, health care, cultural, continuing education and athletic programs. UCLA offers undergraduate degrees in more than 127 majors and graduate degrees in 198 program areas. UCLA has 11 highly regarded professional schools. Eight are ranked among the nation’s top 15 in their field by U.S. News & World Report. UCLA is consistently among the most popular campus in the nation for undergraduate applicants. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status. Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks’ vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union.
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