Customer Service Administrator

Job title:

Customer Service Administrator

Company

Tiger Recruitment

Job description

London (City of) SALARY: £13 – £15 PER: Hour TERM: TemporaryCustomer Service Administrator
£13-£15 p/h
3 month temporary positionMy client is a Beverages Service based in London. They are looking for a Customer Service Administrator to join them on a 3 month temporary position Monday-Friday. You will be required to provide the best possible service to customers and helping the business succeed by going above and beyond to satisfy their needs and meet their expectations in a timely manner.What you’ll do:

• Being the first point of contact for answering customer queries and concerns
• Reviewing and raising tickets accordingly
• Submitting customer orders within the CRM system
• Liaising with the warehouse to confirm processing of orders, dispatching, and customer invoices
• Providing product recommendations
• Feeding issues back to the wider business and responding to customer reviews
• Providing ad-hoc support

Skills required:

• Proactive ‘can do’ approach
• Ability to problem-solve
• Strong verbal and written communication skills
• Knowledge of products and services
• Ability to remain calm under pressure

Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

Expected salary

Location

London

Job date

Wed, 09 Oct 2024 07:40:24 GMT

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