Customer Service Coordinator

Job title:

Customer Service Coordinator

Company

Canadian Linen

Job description

Description :WHO WE ARECanadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity.WHY CHOOSE US?

• Job stability: Canadian Linen has been employing people for over 95 years
• Great benefits and employee assistance program
• Retirement Savings Plan
• Ongoing training and mentoring
• Great teammates and collaborative work environment
• Career growth opportunities

THE ROLECanadian Linen is looking for a Customer Service Coordinator in a hybrid role of Customer Service/Office Receptionist. The position will have a variety of administrative responsibilities and can thrive within a fast-paced work environment. The ideal candidate would exude strong customer-focused skills as a receptionist. This person will demonstrate enthusiasm in his/her work and enjoy providing support to various operational departments!What you’ll do:

• Responsible for greeting visitors, answering incoming phone calls on a multi-line Cisco Communication system, responding to customer’s emails.
• Securing office supplies, collating and updating presentation materials, supporting other departments as needed.
• Working with our customer service representatives (drivers) to ensure accurate invoicing, bank settlements, customer inquiries or any service issues.
• Processing daily data entry timely and accurately with various programs.
• Accounts Receivable and Accounts Payable.
• Various reports in Oracle, Excel, ABS to be maintained and updated on a daily basis.
• Performs other duties as assigned.

We are looking for individuals with:

• Post-secondary education, preferably in a related area of study.
• Minimum of 2 years of experience within an Administrative and/or Office Support role.
• Highly proficient use of Microsoft Office software programs (Word, Excel and Outlook).
• Superior communication skills (both verbal and written).
• Excellent customer service skills and effective listening communication skills: both written and verbal.
• Demonstrated professionalism in punctuality, attitude, and grammar.
• Extremely organized in his/her approach to document control and administrative functions.

We thank all candidates for their interest. However, only those selected for a telephone interview will be contacted.Canadian Linen & Uniform Service Corp. is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees — their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

Expected salary

Location

Newfoundland and Labrador

Job date

Fri, 05 Jul 2024 22:31:03 GMT

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