Lease Electric
Job title:
Customer Success Coordinator
Company
Lease Electric
Job description
Lease Electric is a company driven by a passion for both electric vehicles and the future of leasing. Every vehicle we sell contributes to us investing in carbon reduction projects and planting 100 trees! Founded in 2008, Lease Electric was created to help businesses understand the benefits of electric vehicles and support the adoption of electric cars and vans through leasing. The company provides its knowledge and experience in both electric vehicles and corporate business leasing to help accelerate the UK’s transition to net zero. We offset 25 tonnes of Carbon Dioxide for every care we lease, plant a spinney of 100 trees for every car we lease, and operate a climate positive workforce by offsetting 0.9 tonnes of CO2e and plant 12 trees every month.Join the team as a part-time Customer Success Coordinator, ensuring smooth customer relationships, efficient vehicle finance processing, and in-life contract management. You’ll be the key liaison between customers, procurement partners, and internal teams, delivering exceptional service from order to contract completion. So, what does the job entail:Vehicle Financing: Assist with finance applications, paperwork and timely agreement sign-offs.Order & Delivery Coordination: Process vehicle orders, update customers on progress, and resolve any delivery issues.CRM Management: Keep customer and contract data accurate and up-to-date.Customer Experience: Handle in-contract queries, manage end-of-contract processes, and provide top-notch service.
- Experience in Sales support or customer service preferred.
- Automotive/ leasing experience is desirable but not a deal-breaker.
- Proficient with basic finance processes and CRM systems.
- Excellent communication and relationship management.
- You must have an eye for detail and a customer focused approach.
- Finally, we need you to be self-motivated and able to work independently.
Most importantly, what can Lease Electric offer you.Hours: 25 hours per week (Monday to Friday)Salary: £18,650 per annum (plus a discretionary 5% bonus)Holidays: 25 days per year, plus bank holidaysBenefits:
- Net-Zero workplace pension scheme
- Chance to offset your carbon footprint through investment every month
- Electric Company Car (after 6 month probation)
- Free on-site EV charging
- 1 day off for your birthday!
- Private health insurance
- Life assurance
- and more…
If this job sounds like a fit for you, then we look forward to hearing from you!
Expected salary
£18650 per year
Location
Gloucester
Job date
Thu, 09 Jan 2025 08:31:37 GMT
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