Desk Officer

Job title:

Desk Officer

Company

Concern Worldwide

Job description

C3 2021Job Title: Desk OfficerReports to: Regional DirectorTerms: Maternity Cover – Fixed Term Contract (9 months)Salary: Global band 6 (€54,500 – €62,286)Requirements: Based in Dublin with potential to travel to countries supported.About Concern:Established in 1968, Concern is a non-profit, non-governmental humanitarian organisation, dedicated to the reduction of suffering and the ultimate elimination of extreme poverty in the world’s poorest countries.Concern’s vision, our mission and our work are all defined by one goal – ending extreme poverty, whatever it takes. Concern strives for a world free from poverty, fear and oppression.Our culture is values driven and we believe that our people are central to all that we do and are key to delivering on our goal of Reaching the Furthest Behind First. We are committed to ensuring a workplace where everybody feels valued and are enabled to succeed in their work and contribute to delivering on our mission.Role Purpose:The Desk Officer will be the focal point within the organisation for assigned countries, liaising with all directorates/departments in relation to these countries. The Desk Officer will provide advice and management support to country programmes and keep the Regional Director briefed on pertinent issues and changing circumstances as they arise. The Desk Officer will promote strong engagement with Concern’s Grant Management System (GMS) and data integrity.Responsibilities:Programme Support

• Assist the assigned countries in the design, planning, implementation, monitoring and evaluation of country programmes, applying current thinking and best practice and involving Strategy, Advocacy & Learning (SAL) as appropriate in this process.
• Appraise and feedback on all project-related documents within the GMS – i.e. concept notes, proposals and reports, both narrative and financial, assessments, evaluations, reviews, etc.
• Monitor progress and provide inputs towards the development of quality proposals and reports.
• Contribute towards staff training and organisational learning in assigned countries through participation at and facilitation of country level workshops, as required. Train any new country management team members on GMS and support IPD GMS training.
• Support and participate in the development and review of country-specific Strategic Plans.
• Follow up on queries to and from the field with relevant departments – i.e. finance, supply & logistics, HR and IT.

Funding

• Contribute to the improvement of the Concern’s Global organisational funding portfolio, and to coordinate country funding strategies, including participating in relevant seminars/meetings and liaising with all Concern fundraising offices.
• Ensure all new funding applications are reviewed and properly saved on GMS and add any donor feedback onto GMS.
• Finalise donors’ proposals and reports, both financial and narrative, to the highest standards and donors requirements.
• Advise and direct country management in the development of funding strategies for assigned countries.
• Source funding for individual project proposals. Work with Funding Specialists in the Institutional Funding Support Unit when additional support for funding applications is needed.
• Represent Concern to funders as required and to deal with their proposal and report related inquiries.
• Be familiar with & brief colleagues as needed in relation to donor strategy, donor guidelines, formats and processes.
• Update the GMS with grant records and reporting schedules as required.

Finance

• Assist in the financial management of assigned countries.
• Ensure the accuracy of country budgets, budget revisions and financial reporting packs and ensure they meet the needs, resources, and activities of assigned countries.
• Support in the development and review of proposal budgets, ensuring Regional Accountant review.
• Assist in managing the financial information provided by the field and other sources.
• Work with the Country Finance Controller (CFC) or Country Finance Manager (CFM) to ensure financial details in the GMS are accurate and up to date
• Work closely with the global compliance team to ensure adherence to policies & procedures.

HR

• Participate in the recruitment of staff for assigned countries, including shortlisting, review of video interviews and participating in interviews in collaboration with the recruiters from the HR department.
• In conjunction with the recruitment team agree on the selection of personnel for overseas positions.
• Ensure pre-departure security briefing and assist the HR department with pre-departure and induction processes.
• Liaise with the HR department to ensure best practice in all health and safety matters.

Organisational Learning

• Actively participate in department and cross-organisational working groups that develop policy and promote organisational learning, both internal and external to the organisation, utilising past experience as appropriate.

Other

• Brief management and other staff as required on current programmes and political, economic and social analysis of assigned countries.
• Run reports with relevant country information in the GMS for use in decision making by RDs.
• Support advocacy, communications and development education activities by liaising with relevant departments.
• Oversee the selection, vetting and contracting procedures for external consultants
• Ensure all international staff deployments, secondments and consultants visiting fields are briefed and aware of the assigned country security risks, Security Management Plan and Concern’s Code of Conduct and Associated Policies.
• All staff are responsible for upholding and promoting Concern’s values, including our workplace equality, diversity and inclusion, and safeguarding values.
• All staff are required to participate and contribute as necessary towards Concern’s emergency response as and when required.

Role Holder Requirements:Essential:

• A minimum of three years’ experience in an NGO or similar organisation based overseas in a humanitarian or development context
• Educated to degree level, ideally in a development or humanitarian related field

• Excellent understanding of development and humanitarian issues

• Experience in proposal development and donor reporting

• Strong written and spoken English

• Excellent interpersonal, communication and organisational skills

• Good financial ability and understanding

• Experience and knowledge of donor requirements

Desirable:

• Previous experience in a similar role

• Previous experience with recruitment

To apply: CVs should be submitted through our website at by the closing date.Due to the urgency of this position, applications will be shortlisted on a regular basis and we may offer posts before the closing date.If you have any concerns about our recruitment process and need particular assistance – for example if you have a visual impairment or are neurodivergent – please let us know and we will do our best to accommodate you.Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy accessible . These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.Your Personal DataDuring this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.Concern receives a substantial amount of funding from external donors each year. Increasingly donors are introducing requirements whereby future funding is conditional on ensuring that the name of any employee or volunteer (existing or new), does not appear on terrorism lists generated by the European Union (List of person, groups and entities to which Regulation (EC No. 2580/2001 applies), the US Government (Office of Foreign Assets Control list of specially designated Nationals and Blocked Persons) and the United Nations (Consolidated List).Any offer of employment (either paid or voluntary) with Concern Worldwide will only be made following a successful clearance check being conducted on the applicant and such checks may be updated periodically during the course of the period of employment.By submitting a formal application for paid or voluntary employment to Concern, you agree to Concern carrying out a clearance check as outlined above and that Concern will not proceed to recruit you should your name appear on any of the aforementioned listsIn certain circumstances, donors may request that personal data relating to employees to work on the activities that they fund be provided directly to them – so that they can perform their own counter terrorism checks. This may involve transferring some basic personal data outside the EEA. It will be a condition of your employment contract that Concern be allowed to share this information with institutional donors for these purposes.For additional information please consult our web site or contact the Human Resource Division in our Head Office.You have certain rights under data protection legislation. For more information on how to exercise those rights please visitPlease only apply for this position if you are satisfied with the proposed processing of your personal data as outlined above.Documents

Expected salary

€54500 – 62286 per year

Location

Dublin

Job date

Sat, 21 Dec 2024 06:54:58 GMT

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