Digital Operations Consultant – 1 Year Secondment

Job title:

Digital Operations Consultant – 1 Year Secondment

Company

CIBC

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat You’ll Be DoingAs a member of the Credit Processing Services team, The Digital Operations Consultant is responsible for assisting in data mining, reporting and strategic analytics. The role applies basic theories to accomplish small scope assignments in a single area, providing timely, complete and consistent data reporting and analysis on a regular basis, leveraging internal systems and mining to compile reporting. The Digital Operations Consultant uses judgement regarding priorities and approaches to provide decision-making support through analytics and commentary, assisting in metric analysis for requests received from the business.At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-2 days per month on-site, while other days will be remote.How You’ll Succeed

• Technical Background – Experience in using Microsoft development tools including, ADO, Azure, Power Automate and Power BI
• Digital Dashboard – Building Digital Dashboard with tools such as Tableau and experience with databases would be a key asset
• Process Improvement – Working with teams to review their current workflow processes and assisting them in building a modern and automated workflow
• Borrowing Product Knowledge – knowledge of commercial lending products such as; LIBOR/Risk Free Rate loans, Letters of Credits (LOC), Prime and/or US-Base Rate loans
• System knowledge – ACBS credit monitoring, knowledge of cash management services and systems (treasury cash management), COINS and ECIF experience is an asset
• Service Delivery Reliability – Liaise and interact with Clients and Business Partners. Respond to inquiries and requests providing professional high quality of customer service for the assigned portfolio.

Who You Are

• You understand that success is in the details. You notice things that others don’t. Your critical thinking skills help to inform your decision making.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You’re confident in your ability to communicate detailed information in an impactful way.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You embrace and champion change. You’ll continuously evolve your thinking and the way you work in order to deliver your best.
• University degree/ College diploma in Business, Accounting or Finance or equivalent practical experience.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork, and accountability.

What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.*Subject to program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permitWe may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Expected End Date 2025-06-24Job Location Toronto-595 Bay St., 5thEmployment Type Temporary (Fixed Term)Weekly Hours 37.5Skills Operations Management, Technical Support

Expected salary

Location

Toronto, ON

Job date

Fri, 05 Jul 2024 03:51:45 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (un-jobs.net) you saw this job posting.