Digital Senior Account Manager

Job title:

Digital Senior Account Manager

Company

Daniel J. Edelman Holdings

Job description

About the CompanyWe are a leading global communications marketing firm helping business and organisations evolve, promote, and protect their brands and reputations. We are independent and family owned, which allows us the freedom to deliver original thinking and invest in our clients.In the UK, there are more than 600 employees based in our offices in Victoria. We create award-winning creative communication programmes for our clients.We have deep expertise and advise on consumer trends, research, analytics and insights, corporate reputation, health, technology, brands, capital markets, crisis, energy, and government affairs.About the TeamWe are the central digital team at Edelman, part of Integrated Solutions division that includes data, planning and creative. We deliver digital communications and creative technology campaigns and programs across all Edelman practices.We take pride in delivering exceptional work for our clients but, at our core, we are a non-hierarchical team who like to spend time together in and out of the office. We are relentlessly collaborative and supported by leadership who champion and celebrate our collective achievements.The roleWe have an exciting opportunity for a Digital Senior Account Manager to join our Digital team and lead on management, planning and execution of a global social programme. This role requires both client management skills and hands on digital experience, particularly on social media channel management, copywriting and content creation, and audits/reporting. The successful candidate will ideally have a solid experience on Consumer andB2B client work, having worked in an agency, or as an in-house digital specialist.We are looking for someone with a holistic digital approach, who can plan and manage activity across content, social and influencer. This person will have a track record of managing clients, as well as working with other departments, including creative, content, planning and data.There is a lot of opportunity for growth within the role for the right candidate. We are looking for someone with a real passion for digital, who can be a partner with their clients, own and manage multiple projects / activities, and ultimately ensure that client expectations are not only met but exceeded. \nKey Responsibilities:

• Manage social and content activity and digital programs across key clients.
• Manage and develop client relationships, through day-today account management.
• Write digital proposals and plans for social and content activities- both standalone campaigns and integrated creative campaigns; develop channel recommendations and content frameworks.
• Work with analytics and insights specialists to inform strategic recommendations; collaborate with creative and content teams, counselling on channels, format, and execution; align with the paid media team on channel and amplification.
• Research and reports using digital data, with insights and recommendations
• Deliver digital and integrated projects, managing timelines and client expectations.
• Ensure quality and operational performance of the digital output, working closely with teams to deliver the work that is client ready and on time.
• Supporting on research and input on new business pitches

The ideal candidate for this role will have/be:

• A background in digital and social within an agency, or as an in-house digital and social specialist.
• Experience across B2B and B2C
• Strong communications skills, both written and verbal. Ability to write quality documents, with attention to detail, and good proactive communication, both internally and externally.
• Strong knowledge of the digital landscape including platforms and technology.
• A solid understanding of the principles of content marketing and the ability to convey them both internally and to clients.
• Impeccable command of the English language – Arabic would be a plus
• Experience working in collaboration with both earned and paid.
• A curiosity to keep up with the digital trends, emerging platforms and changing audience behaviours.
• Ability to work in a matrixed organization and collaborate with geographically distributed teams.

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Expected salary

Location

London

Job date

Sat, 29 Jun 2024 07:48:52 GMT

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