Director, Digital and AI Enablement Delivery

Job title:

Director, Digital and AI Enablement Delivery

Company

CIBC

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.To learn more about CIBC, please visitWhat you’ll be doingThe Director, Digital and AI Enablement Delivery will be responsible for leading a team of product owners/consultants who are accountable for executing the product strategy for Digital and AI applications across the bank. The role will focus on executing and delivering digital transformation, AI use cases and enhancing AI platforms. This role will contribute to CIBC’s transformation by executing and delivering on the product vision, strategy, and roadmap for AI initiatives and digital that align with the bank’s growth objectives and enhance client experience. You will work in close collaboration with technology teams, business units, and stakeholders to ensure successful delivery and adoption of AI products and solutions, and will be aligned to specific strategic business units. You will provide strategic and tactical insights, and have accountability for Digital and AI programs, projects & initiatives that support our strategy and partner projects across CIBC. You will work closely with teams in a leadership capacity, and you will hold key stakeholder relationships.At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.How you’ll succeedStrategy and Roadmap & Execution: Execute and deliver on the vision and roadmap for digital and AI products, ensuring alignment with business objectives and client needs. Lead a team of Product owners who define, communicate, and deliver on the vision and roadmap for digital and AI products.Stakeholder Management: Engage with stakeholders to gather feedback, identify opportunities, and advocate for the value of AI-driven solutions. Demonstrate the ability to influence and drive consensus among diverse stakeholder groups.Relationship Management: Execute and deliver on digital and AI use cases and platform enhancements to improve functionality and employee and client experience. Work closely with business leaders to understand their challenges and opportunities, integrating their insights into product development. Partner with the Enterprise Analytics and Advanced Analytics & AI teams to leverage data and insights for product innovation. Maintain regular communication with technology and operations teams to ensure seamless integration and support for digital and AI products.Who You AreYou can demonstrate 10+ years of experience. Leading the design and implementation of new products, AI use cases, and platform enhancements to improve functionality and user experience.Collaborate with vendors and internal teams to develop bespoke digital and AI solutions that address specific business needs.Measure and report on product performance, utilizing data to inform decisions and drive continuous improvement.Ensure compliance with CIBC’s policies and regulatory standards throughout the product development process.Synthesize complex analysis, findings, and recommendations, then package key messages for senior executives.Strong understanding of AI technologies and their application within the financial services industry.Proven experience in product management, with the ability to lead products from conception to launch.Excellent communication and leadership skills, with the ability to influence and drive consensus among diverse stakeholder groups.Strategic thinker with a results-oriented mindset, focused on delivering high-quality products that meet client needs.Ability to navigate complex environments and manage multiple priorities effectivelyEducation: You have a degree/diploma in Computer Science or Technical discipline.You embrace and champion change. You are passionate about being on top of technology trends. You’ll continuously evolve your thinking and the way you work to deliver your best.Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.What CIBC OffersAt CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.*Subject to plan and program terms and conditionsWhat you need to knowCIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contactYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.Job Location Toronto-81 Bay, 16th FloorEmployment Type RegularWeekly Hours 37.5Skills Artificial Intelligence (AI), Business Analysis, Business Objectives, Communication, Customer Experience (CX), Design Processes, Digital Designs, Digital Technology, Financial Modeling, Generative AI, Long Term Planning, People Management

Expected salary

Location

Toronto, ON

Job date

Sat, 05 Oct 2024 07:28:54 GMT

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