E-Learning Instructional Designer/Developer

Job title:

E-Learning Instructional Designer/Developer

Company

Manulife

Job description

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.Working ArrangementHybridJob DescriptionThe OpportunityThe Training and Development team is seeking an Instructional Designer/Developer with the expertise and enthusiasm to create dynamic and impactful online learning solutions. The Instructional Designer/Developer will establish strong partnerships within Manulife by collaborating with subject matter experts from various departments. The candidate will need to demonstrate proficiency in online delivery methods to effectively support the advisors we serve. They should be self-motivated, adaptable, and excel in a fast-paced environment.Our ideal candidate will be customer-oriented with a background in Adult Education/Training and/or Instructional Design. The successful candidate should possess a strong ability to absorb and retain information and be adept at working autonomously.Responsibilities

• Design, develop, and manage innovative e-learning courses, applying sound instructional design principles and collaborating with various specialists and stakeholders.
• Utilize a range of tools and products to create engaging learning materials, while ensuring professional and interactive course delivery.
• Serve as project manager for e-learning course design and development, incorporating accessibility requirements and conducting analysis of test results and evaluations.
• Implement Continuing Education Learning and project pipeline strategies, collaborating with internal clients, subject matter experts, and cross-functional project teams.
• Build and maintain strong relationships with key stakeholders, anticipate training needs, and develop project schedules with detailed client communication.
• Stay updated on industry innovations, design standards, and copyright laws, and complete administrative tasks including formative and summative assessments.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• University/College degree in an education-related field preferred (B.Ed., Adult Education, or equivalent).
• 2-3 years of formal instructional design experience, including needs assessment using ADDIE or similar design models.
• Knowledge and application of adult learning principles.
• Proficiency in creating engaging content using Articulate suite and Adobe cloud.
• Excellent verbal and written communication skills.
• Bilingualism in English and French is a strong asset. If the successful candidate is located in Québec, proficiency in both languages will be required to support clients from various jurisdictions outside of Quebec.
• Strong organizational and interpersonal skills.
• Ability to influence across all levels.
• Open to traveling from time to time and able to work (Tuesday, Wednesday, Thursday, and subject to change) from one of our offices.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to youValues-first culture

• We lead with our Values every day and bring them to life together.

Boundless opportunity

• We create opportunities to learn and grow at every stage of your career.

Continuous innovation

• We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion

• We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship

• We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John HancockManulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Salary & BenefitsThe annual base salary for this role is listed below.Primary Location Waterloo, OntarioSalary range is expected to be between $56,400.00 CAD – $94,000.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Expected salary

Location

Waterloo, ON

Job date

Fri, 26 Jul 2024 05:52:52 GMT

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