FrontApp
Job title:
EMEA Account Executive
Company
FrontApp
Job description
Front is the leading AI-powered customer service platform built for collaboration. Front brings core support channels into a modern, intuitive workspace where teams can collaborate on requests, automate manual processes, and delight customers across their entire lifecycle. Front’s flexible workflows, AI features, and customer intelligence provide the efficiency and insights to keep entire organizations customer-first, every day. More than 9,000 of the most innovative companies worldwide including CultureAmp, HootSuite, and Y Combinator use Front to deliver five-star service at scale.Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including , , , , and .We’re looking for bold, creative, and driven Account Executive to join our Dublin Go-To-Market team. If you get a buzz from tackling big challenges, exceeding goals, and creating meaningful impact, this could be the team for you.Our AEs own the end-to-end new business sales cycle, introducing Front’s game-changing solutions to clients across the region. You’ll also work inbound leads from diverse markets across EMEA, while proactively building brand and business in the UKI region via outbound efforts and marketing-led events.This hybrid role is based in our Dublin office, with in-person team collaboration at our Grand Canal location on Tuesdays and Thursdays. You’ll be part of a close-knit team of 20+ local Fronteers within a larger global organization.What makes this role exciting?You’ll get broad EMEA regional selling experience. While our outbound and event efforts are focused on the UK, we work with prospects all over Europe, the Middle East and Africa.You’ll be reporting directly to the Director of EMEA Sales, so your feedback and insights will help to inform and shape the EMEA GTM strategyOur customers love us. With an average 98% CSAT score, you can be confident that you’re selling a product that brings massive value to our customersYou’ll be joining a team that is accelerating. We’ve doubled our YoY growth, and are investing heavily in structures & strategies to keep that growth goingWhat will you be doing?Own the new business sales cycle – from outbound prospecting to working inbound deals, through leading deep discovery and technical product demonstrations, to negotiating and completing contractsBring together internal resources and cross-functional teams to enable a successful prospect experience in the sales processMaintain a pipeline of prospects through Salesforce to forecast revenue accuratelyWork with your team to identify and execute innovative and effective outbound selling motions, working towards a monthly goal for self-sourced pipeline creationYou’ll maintain a real-time understanding of Front’s product offering and the competitive landscape to boost your ability to position win-based proposals and pricingHit and exceed quarterly quotaWhat skills and experience do you need?2+ years in a full-cycle B2B sales role, preferable selling a customer support or helpdesk solutionUK & Ireland market experience preferredConsistent overachievement against sales targets in past experiencesA strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environmentStrong written and verbal communication skillsProfessional fluency in EnglishCreative, resourceful, detail-oriented, and well-organizedThis is a hybrid role, expected to be in our Dublin office on Tuesdays and Thursdays.What we offer:Competitive salaryEquity (we are post-series D & backed by some of the best VCs in the US)Fully covered private health insurancePaid parental leaveGenerous paid time offFocus Fridays – learn more !Flexibility to work from home 3 days/week (unless posted as a full-remote role)Mental health support with Workplace OptionsFamily planning support with Maven75 Euro per month Lifestyle Stipend to spend on fitness and other activitiesWinter Break – Our offices are closed from Christmas to New Year’s Day!Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the &
Expected salary
Location
Dublin
Job date
Thu, 06 Feb 2025 02:18:11 GMT
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