Medicentres
Job title:
EMR Analyst
Company
Medicentres
Job description
Position Title: EMR Analyst
Job Type: Full-Time, Permanent
Department: IT
Job Location: Alberta (Calgary or Edmonton)
Reports to: EMR Services Supervisor
Date Last Updated: September 2024JOB PURPOSE:
Reporting to the Supervisor of EMR Services, the EMR Analyst will act as a subject matter expert in all aspects of Electronic Medical Records (EMRs) and associated systems. This role encompasses design and customization, training and implementation, reporting, system maintenance, and quality assurance.JOB DIMENSIONS: Direct Reports: N/AFinancial: N/AOther:
EMR Training, Support, and ReportingPRINCIPAL RESPONSIBILITIES:
1. Electronic Medical Records (EMR) / Project Management:
- Gather, organize, and evaluate relevant information, such as current clinical workflows and current system specifications.
- Communicate with internal stakeholders and conduct interviews as necessary to understand current practices and how they will translate into new workflows and/or new system(s).
- Communicate with external software vendors to ensure a seamless end user experience.
- Assist with project management at multiple stages, including the research, testing, and implementation of new workflows and/or systems.
- Support new site implementation, incoming data migration, and user acceptance testing.
- Manage the incoming migration process, including communications and timelines.
2. Team Member Training:
- Create training plans for individuals and teams, delivered both virtually and in person.
- Conduct training and implementation of new features and additions to the EMR system(s).
3. Administrative / Reporting Duties:
- Create, manage, schedule, and distribute complex reports for various teams.
- Develop and manage a quality assurance program for new workflows and/or new system(s).
- Design and manage custom templates for use within the EMR and related systems.
- Run test scenarios on upcoming software releases and report defects.
KNOWLEDGE, SKILLS, AND EXPERIENCE
- Proven experience working with EMR systems in a healthcare setting.
- Strong understanding of clinical workflows and healthcare processes.
- Proficiency in EMR software design and customization (e.g., CHR, Med Access, Accuro).
- Project management experience.
- Excellent training and communication skills.
- Ability to analyze and interpret complex data.
- Detail-oriented with strong problem-solving skills.
- Familiarity with regulatory requirements and standards in healthcare information management.
- Project management experience.
- Training and presentation skills.
- Report generation and data analysis.
- System maintenance and troubleshooting.
- Quality assurance and audit skills.
- Strong communication and interpersonal skills.
CONTEXT AND ENVIRONMENT:
Must be able to work in a fast paced, high pressure and complex technical environment that requires attention to detail. Incumbent may sit at a computer, view a computer monitor, and use a telephone headset for extended periods of time. May be required to work unconventional hours, weekends, holidays, late nights, or early mornings. Able to employ professionalism, patience and self-control in responding to escalated situations. May be require travel to clinics and offices as needed to provide training and support. Occasional/ Rare moderate to heavy lifting while transporting objects, such as computers, network equipment and servers. May be required to provide after-hours support for security events. Must be able to pass government mandated security screenings.INTERNAL COMMUNICATIONS:
- All levels/departments of Medicentres
- Physicians
- Clinic Support Office (IT, Accounting, HR)
EXTERNAL COMMUNICATIONS:
- External Software Vendors: EMR Service Providers, Provincial Health Services, Other Technology Vendors/Providers
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Expected salary
Location
Edmonton, AB
Job date
Wed, 25 Sep 2024 04:54:22 GMT
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