Evening Room Attendant

Mandarin Oriental

Job title:

Evening Room Attendant

Company

Mandarin Oriental

Job description

We’re looking for an Evening Room Attendant to join our iconic Housekeeping team.Mandarin Oriental Hyde Park is London’s most iconic address. It’s another world; a world of oriental luxury and the most attentive service. A world that’s all about our guests.As an Evening Room Attendant Mandarin Oriental Hyde Park, London, you will be responsible for:To consistently achieve the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas in order to create a warm, friendly and comfortable environment for our guestsTo ensure that the appropriate level of security for all guest belongings is achieved, aiding in creating a feeling of comfort and confidence for guestsTo ensure that all guest rooms are cleaned, stocked and maintained to the standard required * Provide turn down serviceTo report any malfunctioning equipment and maintenance problems by recording all faults in work orders and passing them on to the Floor Manager.As an Evening Room Attendant, you will be working on a shift basis, Monday to Sunday, 20 hours a week. Shift patterns will be in the evening from 5:30pm till 9pm (including weekends and bank holidays), so flexibility is required.To be a successful Evening Room Attendant candidate, you will ideally have previous experience in a similar role, ideally in a luxury environment, excellent attention to detail, ability to work under pressure and most importantly, genuine interest in providing outstanding service to our guests.In return, you will receive an array of iconic benefits, such as:Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions.Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career.3 complimentary nights per year, increasing to 5 with length of serviceDiscounted stays at our beautiful properties across the GroupAccess to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals50% F&B & Spa discountComplimentary Westfield Healthcare cash plan, children added at no extra costColleague Experience Stay in-house with breakfast included upon completed probationFriends & Family hotel rate and Spa discount1 paid Charity Day per year to dedicate to a charity of your choiceSeason ticket loan & cycle to work scheme£750 recruitment referral bonusFree meals on duty & uniform dry-cleaning servicesIncreased holiday entitlement with Length of Service, up to 33 days offSubsidized podiatry sessions with our incredible Bastien pedicuristsFree Life Insurance benefits whilst in serviceCompany pension planAccess to Hospitality Action’s Employee Assistance ProgrammeEmployee Recognition ProgrammesSocial, wellbeing, charity, and sporting events throughout the yearSUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON.Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set by the Global Sustainable Tourism Council.We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.DIVERSITY & INCLUSION.We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.ELIGIBILITY TO WORK IN THE UK.Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.Apply NowFirst Name (required) 2477aa7cLast Name (required) 1cedc2bfEmail (required) 4aaba86bApply Please wait… DoneThank youThere are currently no jobs matching this criteriaSign up for Job AlertsPlease indicate your department, category and hotel preferences and we will email you regular job alerts.First Name (required) 1162c590Last Name (required) 2218e9beEmail (required) 3213a6d0Job Alert 1ab439d1Departments ea7517b5 Departments c0005c9bCategories d9f4058d Categories e60451f8Hotel/Offices 4b2065a6 Hotel/Offices c47030c0Send Please wait… DoneThank youMandarin Oriental Hotel Group8th Floor, One Island East, Taikoo Place 18 Westlands Road, Quarry Bay, Hong Kong

Expected salary

Location

Hyde Park, West London

Job date

Thu, 19 Dec 2024 08:43:37 GMT

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