NHS
Job title:
Experienced Medical Receptionist
Company
NHS
Job description
We are seeking a professional and experienced GP Receptionist to join our busy healthcare practice. If you have exceptional customer service skills, are detail-oriented, and thrive in a fast-paced environment, we would love to hear from you!Why Join Us?- A supportive and collaborative team- A welcoming and friendly work environmentMain duties of the job
- Greet and assist patients with appointments, queries, and general needs
- Manage phone lines and appointment scheduling
- Maintain patient records with accuracy and confidentiality
- Process prescriptions and referrals
- Handle administrative tasks such as filing and patient communications
- Ensure the smooth operation of the front desk and waiting area
Essential Skills & Qualifications:
- Previous experience working in a GP practice
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- Proficiency with medical software and computer systems
- Ability to work independently and as part of a team
- Compassionate, patient-focused attitude
About usAt Higherland Surgery, we are dedicated to delivering exceptional healthcare services that prioritise the well-being, dignity, and rights of our patients.Our dedicated team is the backbone of Higherland Surgery, comprising skilled professionals committed to delivering exceptional care.Date posted10 January 2025Pay schemeOtherSalary£11.44 an hourContractPermanentWorking patternPart-timeReference numberA5863-25-0001Job locationsHigherland Surgery3 Orme RoadNewcastleStaffordshireST5 2UEJob descriptionJob responsibilitiesA Medical Receptionist serves as the first point of contact for patients in a healthcare facility, ensuring smooth operations by managing front desk responsibilities. This role involves providing excellent customer service, maintaining confidentiality, and facilitating effective communication between patients and healthcare providers. Job descriptionJob responsibilitiesA Medical Receptionist serves as the first point of contact for patients in a healthcare facility, ensuring smooth operations by managing front desk responsibilities. This role involves providing excellent customer service, maintaining confidentiality, and facilitating effective communication between patients and healthcare providers.Person SpecificationQualificationsEssential
- Good standard of general educationEssential
Desirable
- GCSE Mathematics C or above Desirable
- GCSE English C or above Desirable
ExperienceEssential
- Experience of working with the general publicEssential
- Experience of reception work Essential
- Experience of working within General PracticeEssential
- Excellent communication skills (Written and Oral)Essential
- IT skills Essential
- Clear, polite telephone manner Essential
- Time Management and the ability to work to deadlinesEssential
- Problem solving skills Essential
- Interpersonal skills Essential
- Behaviours
- Smart, polite and confidentEssential
- Planning and organisingEssential
- Performing under pressureEssential
- Adaptability Essential
- Using initiative Essential
- Team working Essential
- Self motivated Essential
- Flexibility Essential
- Confidentiality Essential
Desirable
- Knowledge of Emis Web Clinical SystemDesirable
Person SpecificationQualificationsEssential
- Good standard of general educationEssential
Desirable
- GCSE Mathematics C or above Desirable
- GCSE English C or above Desirable
ExperienceEssential
- Experience of working with the general publicEssential
- Experience of reception work Essential
- Experience of working within General PracticeEssential
- Excellent communication skills (Written and Oral)Essential
- IT skills Essential
- Clear, polite telephone manner Essential
- Time Management and the ability to work to deadlinesEssential
- Problem solving skills Essential
- Interpersonal skills Essential
- Behaviours
- Smart, polite and confidentEssential
- Planning and organisingEssential
- Performing under pressureEssential
- Adaptability Essential
- Using initiative Essential
- Team working Essential
- Self motivated Essential
- Flexibility Essential
- Confidentiality Essential
Desirable
- Knowledge of Emis Web Clinical SystemDesirable
Expected salary
£11.44 per hour
Location
Newcastle
Job date
Mon, 13 Jan 2025 07:48:42 GMT
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