Rockwool
Job title:
Field Applications Technician
Company
Rockwool
Job description
We have an exceptional Field Applications Technician position in our Chicago, IL location, and we have built a great brand.
As a talented communicator, you’ll play a pivotal role in proactively upholding our reputation among diverse stakeholder groups, fostering trust within our communities.
Ready to help build a better future for generations to come?
In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions. We are proud to be ranked by the prestigious Corporate Knights Inc. as the world’s most sustainable building material company in 2022.
Join us and make a difference!
What you will be doing:
The Field Applications Technician will be one of the primary technical resources for Rockfon’s internal and external customers. Working in conjunction with other members of the Technical Services Team and our other technical customer support team members, you will be responsible for evaluating, analyzing, and resolving customer issues related to installation, field conditions, etc. Additionally, you will be working closely with our Product Management Team to deliver technically oriented marketing collateral pieces.
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What you bring:
·Minimum Associates Degree in Construction Management, Engineering Sciences or related discipline
·3+ years contracting experience within the ceiling industry.
·Familiar with standard concepts, practices, and procedures within the commercial construction arena – including reading architectural drawings, bids, project schedules, change order processes and budgeting.
·The ability to trouble shoot installations of products and systems.
·Monitor and respond to technical questions submitted to the Technical Services via email or the Technical Services hotline.
·Determine and recommend which products or services best fit the customer’s needs.
·Manage cost avoidance for large scale projects.
·Identify and analyze product failures; order and identify replacement parts, components products as needed.
·Build an effective relationship with all key stakeholders.
·Assist in creation and updating of technical marketing collateral such as installation guides, installation videos, product datasheets and CAD details.
·Train internal and external customers as to proper installation methods for acoustical ceilings, suspension systems and metal ceilings.
·Build and install internal ceiling mockups as needed.
·Support Sales Team in customer presentations and visits
·Ability to travel within the US and Canada 50% of the time.
What we offer:
- Competitive Salary
- Generous Benefits – Effective your first day!
- Comprehensive Medical, Dental and Vision coverage
- Educational Assistance
- 401K Match – up to 6%
- No cost Life and Disability Programs
- Company provided Personal Protective Equipment
- Employee Assistance Program (EAP)
- Fitness reimbursement
- Work-Life Balance
- Paid Time Off (PTO)
- 12 Paid Holidays per year
- Paid Parental Leave
Who we are:
We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive. We are a global company with more than 12,000 employees, located in 40+ countries with 51 manufacturing facilities… all focused on one common purpose – to release the natural power of stone to enrich modern living.
Sustainability is central to our business strategy. ROCKWOOL was one of the first companies to commit to actively contributing to the United Nations Sustainable Development Goals (SDG’s) framework and are actively committed to 11 SDGs, including SDG 14, Life Below Water. Through our partnership with the One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we will help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.
Work Environment & Conditions:
- Our offices are thoughtfully designed to foster collaboration, creativity, and opportunities for social engagement, allowing employees to find balance and bring their best selves to work.
- ROCKWOOL believes in giving back to the communities where we operate. Our offices worldwide engage in philanthropic initiatives, community involvement, and sustainability efforts that contribute to improving society and the environment. We encourage our employees to get involved and make a positive impact in the communities we serve.
Diverse and Inclusive Culture:
We want all our people to feel valued, respected, included and heard. We employ 79 different nationalities worldwide and are committed to providing equal opportunities to all employees, promote diversity, and work against all forms of discrimination among ROCKWOOL employees.
At ROCKWOOL, you will experience a friendly team environment. Our culture is very important to us. In fact, we refer to our culture as “The ROCKWOOL Way”. This is the foundation in which we operate and is based upon our values of ambition, responsibility, integrity and efficiency.
ROCKWOOL is proud to be an Equal Opportunity Employer. We evaluate qualified candidates without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
Expected salary
Location
Chicago, IL
Job date
Tue, 19 Dec 2023 23:24:08 GMT
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