Staffline
Job title:
Filing and Records Clerk
Company
Staffline
Job description
Filing and Records Clerk (Band 2)
Craigavon
Temporary
The Client: Local Healthcare body based in Craigavon, serving local residents.
The Role: The post holder will be responsible for providing an efficient and effective administrative service
- Carry out the full range of outpatient reception duties, to include meeting and greeting of patients and all associated computer work, eg making review appointments. Arrange appointments for patients which will include telephoning patients as required, issuing appointments letters, adding patients to the outpatient waiting list, recording reviews and all administrative processes involved in the making and follow up of appointments, including booking of interpreters and ambulances
- Ensure the security and confidentiality of all patient records and information.
- Retrieve and prepare clinical records for outpatient and inpatient attendances and other hospital activities.
- Prepare casenotes for primary filing and assist in filing duties as required.
- Ensure all information held both manually and electronically is recorded accurately, held securely and kept up to date.
- Deal with general enquiries regarding casenote retrieval and storage issues and liaise with a variety of staff regarding these.
- Operate the Patient Administration System (PAS), Patient Centre computer database and any other required information systems to assist in the performance of duties.
- Use Microsoft Office packages as required to fulfill the duties of the post
- Assist in the maintenance of casenotes and casenote folders ensuring quality standards are met. File documentation as per departmental protocol, ensuring all files are in good order and fit for purpose.
- General office duties to include filing, photocopying, scanning, and dealing with incoming and outgoing post.
- Support archiving and storage projects as directed.
- Deal professionally with telephone/face to face enquiries from patients and staff within the Trust, those outside the Trust and members of the public, in accordance with customer service standards and Trust policies and procedures, and in line with Data Protection
- Undertake any other ad hoc administrative and clerical duties, as may be required from time to time.
- Comply with Infection control guidelines and the Trust dress code.
Hours of work:
Monday-Friday- 9am-5pm
Requirements:
- 4 GCSE’s at Grades A-C including English Language or equivalent/higher qualification OR 1 years experience in an Administrative and clerical role
- Experience in the use of Microsoft office product Word or equivalent
In Return:
- Rates of pay £10.42 per hour
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Expected salary
£10.42 per hour
Location
Craigavon, Co Armagh
Job date
Fri, 09 Feb 2024 08:51:34 GMT
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