First Line Manager

Job title:

First Line Manager

Company

DHL

Job description

Contract Type: Permanent (Full-Time)
Location: Luton – LU2 9NU
Shift Pattern: 6 on 3 off – Rotational 3 earlies, 3 Lates then 3 OffPLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.Ready for your career to take off? Did you know that DHL, an award-winning leading supply chain business, also provides ground handling services at many UK airports? We’re seeking a Operations First Line Manager to play an integral role in our aviation contract, delivering a first-class service and achieving fantastic results.WHAT DOES THE ROLE ENTAIL?

• Maintain and promote H&S culture across the site
• Investigate and respond to any H+S incidents and associated pack completions for review
• Ownership of all people related matters within the operation from thorough investigations, Disciplinaries, Grievances and colleague engagement meetings
• Ensuring the customer’s product is delivered consistently to demanding service level standards and set on time performance targets.
• Adherence to compliance both internal and external regulatory bodies
• Support DMs as part of escalation response with Customer engagement and act as point of escalation to the colleagues
• Review, develop and maintain/improve operational processes through Continuous improvement opportunities

WHAT DO WE NEED FROM YOU?We’d love to hear from you if you have the following experience but don’t hesitate to apply if you don’t tick every box on this page – we’re great at spotting talent and potential in everyone:

• Flexibility to work shifts, including weekends and bank holidays
• Aviation experience is essential
• You must hold a full manual UK driving licence
• Confident dealing with challenging situations
• Excellent communication skills at all levels

SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL

• Be able to provide five years address history
• Be able to provide five years reference history (employment/education/benefit claim/character)
• To obtain a full airside ID

WHY CHOOSE US?As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more:

OUR APPROACH TO DIVERSITY & INCLUSIONWe will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging:BE AN ESSENTIAL PART OF EVERYDAY LIFEDHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.#UKIDSCEJ

Expected salary

Location

Luton

Job date

Thu, 12 Dec 2024 08:29:58 GMT

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