Forensic Medium Secure Unit Receptionist

Job title:

Forensic Medium Secure Unit Receptionist

Company

NHS

Job description

This is the perfect opportunity for someone seeking a unique role in a dynamic and rewarding environment where no two shifts are the same. Working hours involve shifts, including some nights, weekends and bank holidays.Main duties of the jobThe post holder will:

• Be an essential part of maintaining security at the service, including making sure all persons entering the service are approved to do so, checking ID and ensuring restricted items do not enter the service.
• Liaising with the wards and coordinating vehicle bookings, visits and leaves.
• Carry out reception duties for the Learning Disability Forensic Service. Greet and assist visitors appropriately, dealing with general enquiries.
• Please see attached job description for full details.

About usHertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just fivemental health trusts to achieve an overall rating of ‘Outstanding’ from theCare Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.Our family of over 3,500 members of staff provide health and social care for over 400,000 people with mental ill-health, physical ill-health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, and medium- and low-secure learning disabilities services.The care we provide makes a fantastic difference to the lives of our service-users, their families and carers. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout.Date posted18 October 2024Pay schemeAgenda for changeBandBand 3Salary£22,816 to £24,336 a year per annum pro rataContractPermanentWorking patternFull-timeReference number367-LD&F-8468-CJob locationsBroadland ClinicLittle Plumstead HospitalNorwichNR13 5EWJob descriptionJob responsibilitiesOur Trust values are:Welcoming. Kind. Positive. Respectful. Professional.These values are at the core of who we are, everything we do, and how we do it! Job descriptionJob responsibilitiesOur Trust values are:Welcoming. Kind. Positive. Respectful. Professional.These values are at the core of who we are, everything we do, and how we do it!Person SpecificationQualificationsEssential

• Basic IT skills, good literacy and numeracy

Desirable

• RSA 2 Typing or equivalent
• NVQ2 in Business Administration or willingness to work towards

ExperienceEssential

• Experience of working in a person facing role

Desirable

• Experience within a Health Service setting
• Previous general office/clerical experience
• Experience of working in a secure setting

SkillsEssential

• Good interpersonal skills, the ability to observe confidentiality
• Ability to ensure staff and visitors feel welcomed
• Able to work unsupervised and also as part of a team.
• Ability to work shifts over a 24 hour period
• Full UK driving license and access to reliable transport
• Ability to multitask, prioritise and complete tasks with frequent interruptions
• Ability to deal with distressing or emotionally charged situations

Person SpecificationQualificationsEssential

• Basic IT skills, good literacy and numeracy

Desirable

• RSA 2 Typing or equivalent
• NVQ2 in Business Administration or willingness to work towards

ExperienceEssential

• Experience of working in a person facing role

Desirable

• Experience within a Health Service setting
• Previous general office/clerical experience
• Experience of working in a secure setting

SkillsEssential

• Good interpersonal skills, the ability to observe confidentiality
• Ability to ensure staff and visitors feel welcomed
• Able to work unsupervised and also as part of a team.
• Ability to work shifts over a 24 hour period
• Full UK driving license and access to reliable transport
• Ability to multitask, prioritise and complete tasks with frequent interruptions
• Ability to deal with distressing or emotionally charged situations

Expected salary

£22816 – 24336 per year

Location

Norwich

Job date

Sun, 20 Oct 2024 07:58:17 GMT

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