Royal Bank of Canada
Job title:
Fraud Investigator
Company
Royal Bank of Canada
Job description
Job Summary Investigates special investigation unit claims; analyzes and documents potential fraudulent insurance claims. Applies complete knowledge, skills, and practices to perform assignments.Job DescriptionWhat is the opportunity?In this role as Fraud Investigator, you will gather, prepare and analyze documents and information relating to specific events, in an attempt to mitigate financial, reputational, regulatory and legal risk using established procedures and in accordance with RBC Insurance Policy. Shares responsibility for all components of investigations/fraud detection with peers and Managers of IIS. Ensures investigation work is accurate and up to date.*This role has a Hybrid work model with 2 – 3 days in-office*What will you do?Set up and triage of cases, as well as the ownership of tracking and reporting tools for cases and invoices.Gather and analyze documents in Insurance with a particular focus on loss prevention as well as intelligence gathering and identification of offenders.Investigate routine events with limited complexity.Update and maintain paper and electronic files ensuring accuracy, timeliness and thoroughness.Communication to Managers and Director, fraud trends, issues, significant control weaknesses or deficiencies identified during investigations.Complete root cause analysis of your closed investigations and proactively enhance IIS policy and procedure in conjunction with Investigators.Assist in triaging and upfront analytics on identified claims, supporting investigations as required.Active participation in projects that enhance fraud detection in Insurance business.Develop and maintain a network of internal partners and external peers in the industry, police and other authorities to ensure a consistent approach to the detection and investigation of criminal activity against RBCI.What do you need to succeed?Must-have:A minimum of 3 years fraud analytics and/or medical fraud adjudication experienceEffective and strong written and oral communication skillsGood research, organizational and analytical skillsAbility to lead by example through provision of knowledge, cooperation and teamwork.Skills in Microsoft Office computer applicationsStrong technical knowledge of excelNice to have:University degree or equivalent experienceExperience with gathering evidenceKnowledge of RBC systems/processes an assetBilingual (French & English speaking)What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesFlexible work/life balance optionsWork in a dynamic, collaborative, progressive, and high-performing teamAbility to make a difference and lasting impact#TECHPJ
#LI-hybrid
#LI-postJob Skills Coverage Analysis, Detail-Oriented, Information Capture, Insurance Claims Investigations, Insurance Fraud Investigations, Interview Techniques, Liability Loss Control, Litigation Management, Risk Assessments, Vendor ManagementAdditional Job DetailsAddress: MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGACity: MISSISSAUGACountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: GROUP RISK MANAGEMENTJob Type: RegularPay Type: SalariedPosted Date: 2025-03-28Application Deadline: 2025-04-18Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
Expected salary
Location
Mississauga, ON
Job date
Sun, 30 Mar 2025 04:52:13 GMT
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