Freedom to Speak Up Guardian

Job title:

Freedom to Speak Up Guardian

Company

Ashgate Hospice

Job description

About the role22.5 hours flexible daysThe Freedom to Speak Up Guardian (FTSUG) will act as the independent and professional resource for hospice staff and volunteers who raise concerns. Working alongside teams to support the hospice’s continuing aim to improve openness and transparency within the workplace, and to further promote a listening and learning culture, you will continue to develop a range of mechanisms in addition to established formal processes which actively encourage and enable staff to speak up safelyThe main responsibilities include:

• To ensure that all staff and volunteers have the capability, knowledge, and skills they need to speak up themselves and to support others to speak up.
• To develop training to ensure staff, volunteers and managers at all levels are equipped to enable speaking up, listening up and following up.
• To ensure that groups that may face barriers to speaking up are identified and have the knowledge and support they need.
• Information from cases raised by people speaking up, and barriers to speak up, is reviewed alongside other intelligence on patient safety, service quality, and used to inform organisational learning and quality improvement
• That speaking up policies and processes are inclusive, effective, constantly improved and available to all staff and volunteers
• Local measures of the impact of freedom to speak up and the Freedom to Speak Up Guardian role is agreed and used to monitor progress
• To support and promote a respectful, compassionate and inclusive workplace culture by living and upholding Ashgate values and behaviours in daily activities ensuring that all staff and volunteers feel valued and heard.
• Work closely with the People Services team and the HR Business Partners where required to ensure any aspects relating to people management are appropriately addressed in line with the organisation’s HR policies and procedures.
• Develop an Ashgate Hospice network of freedom to speak up advocates across all teams
• Submit quarterly data relating to cases raised within the hospice to the NGO.

About you:We are looking for someone who is confident, caring and passionate about ensuring colleagues feel able and are encouraged to speak up about risks, actions or behaviour that concerns them. Someone who will encourage, support and advocate for colleagues to enable them to speak up and will continue to help foster our open and honest culture, where matters raised are used as opportunities for learning and improvements.Skills and experience required:

• Registered health or social care professional
• Excellent communication skills
• Sensitive, compassionate and supportive engagement with individuals, particularly those who find it difficult to speak up
• Visible and accessible to staff, possess one to one communication skills and ability to listen, respond and question appropriately.

• Motivated, enthusiastic and flexible

• Ability to build rapport trust and confidence with colleagues

About Ashgate:Ashgate Hospice is a registered charity that provides compassionate, specialist palliative and end of life care, free of charge, to patients with a life-limiting illness and their families across North Derbyshire. Our values are at the heart of everything we do at Ashgate. They are grounded in our commitment to being the best we can be for our patients and the people who are important to them, and for each other. We are compassionate. We are a team. We are respectful, open and inclusive.We are proud of our Outstanding CQC rating and our recent RCN award-winning in-patient unit and have ambitious plans for high quality and sustainable patient care.We’re committed to providing a happy, safe and supportive environment for all our people which is why nearly 4 out of 5 of our staff would recommend us as a place to work. We recognise the need to support our employees’ well-being including their work-life balance.As a valued member of the team, you will have a wide range of training and development available to support your own personal, professional development, opening doors to new career pathways.Please visit our website and social media accounts or listen to our podcast “The Life and Death Podcast” to get a feel for what it is like to be part of the Ashgate team and gain an understanding of the people we support.Find out why our people think Ashgate Hospice is aSome of our current benefits include:

• A highly compassionate and supportive working environment
• A wide range of initiatives to support your wellbeing, and the time out to practice self-care
• Generous holiday entitlement
• A progressive approach to flexible working to help meet your and our needs
• Cycle to Work Scheme
• Westfield Health Cash Plan includes free annual eye tests, dental checks and money back for a range of treatments and therapies
• Access to a free, confidential Employee Assistance Program
• Free access to Westfield Rewards, offering discounts from hundreds of retailers
• Pension scheme with 7% employer contribution
• Life assurance scheme
• Total commitment to your learning and development
• Ample, free parking when working onsite

What next:If you would like to find out more about the role, please contact Lesley Makin, Head of Clinical Governance & Patient Safety or Claire Blakey, Director of QualityYou can arrange to visit the Hospice to see what it would be like to work with us.Please note we only accept applications via the ‘Apply now’ button on our website. Please do not send your application to HR or the recruiting manager.Any candidate who identifies themselves as disabled will be shortlisted if they meet the essential criteria for the role. Essential criteria can be found in the job description and person specification for the role.If successful, you will be required to have a DBS check carried as part of the conditional pre-employment checks. For more information, please refer to the candidate assistant notes.As a healthcare provider, it is very important to us that our staff have the annual flu jab and are fully vaccinated against COVID 19. It is our expectation that all of our staff will have the vaccinations unless there are strong compelling reasons why not. We believe having the vaccination not only protects you but also helps us to keep our patients, staff and visitors safe.Support available for candidates who identify themselves as disabledYou may wish to complete and share with us your health adjustment passport so that we are aware what support and/or reasonable adjustments you may require. Even if you choose not to share this with us, we encourage applicants to consider completing their passport for their own benefit. For more information in relation to this please visit. Health Adjustment Passport – GOV.UK (www.gov.uk)You may also be able to get support from Access to Work which is an initiative run by the Department for Work and Pensions (DWP) to help you get or stay in work if you have a physical or mental health condition or disability. This may include support with the selection process. For more information in relation to Access to Work please visit.Ashgate Hospicecare is a charity (no. 700636) that provides compassionate, specialist palliative and end of life care, free of charge, to patients with a life-limiting illness and their families across North Derbyshire.Our vision is that everyone in North Derbyshire with a life-limiting illness, and the people important to them, can make the most of every moment together and that they can die with dignity and comfort.

Expected salary

£42628 – 47813 per year

Location

Chesterfield, Derbyshire

Job date

Wed, 25 Sep 2024 03:45:53 GMT

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