Abrivia Recruitment
Job title:
French Customer Service Coordinator
Company
Abrivia Recruitment
Job description
Job Title: French Customer Service CoordinatorReporting to: Team LeaderJob Location: DublinRole: Permanent Full TimeHours of Work: Shift Work – Mon – Sun including nights every 6-8 weeks.Salary: €39,000 inc shift allowance + bonus + pension, health-care and attractive package. (Training is 6 months Mon-Fri on-site and then hybrid when shift allowance will apply)EXCELLENT OPPORTUNITY TO JOIN AN EXCEPTIONAL TEAMOur client is seeking to employ Customer Support Advisers to join their team. This is an amazing chance to work with a team that is the heart of the business and excel at delivering a high level of customer service to our customers. Within the role you will be responsible to support our customer’s needs, via a variety of communication channels. The role will be Monday to Sunday from working 5 days over 7 days. This is an excellent chance to join a fast-paced, demanding, environment with excellent rewards and achievements based on your exceptional performance.The Role:
- Deliver a high level of customer service and put the customers first at all stages of their journey
- Work closely with a diverse and vibrant team to meet the business expectations
- To communicate effectively between customers, our client and the team.
- Resolve queries at the first point of contact through various communication channels.
- To provide administrative support to the team.
- To professionally handle all enquiries and follow up on any issues efficiently
- To undertake additional tasks as delegated by the team leader.
The Candidate:
- Experience working in a customer service role with ability to provide excellent customer service
- Proficient in MS office (ie Word, Excel)
- Fluent English and French
- Excellent communication and interpersonal skills
- Enjoys working in a busy, fast-paced environment
- Great attention to detail and organisation skills
If you are interested in this vacancy please contact Emily Mason or apply via the link below.Job Information
Expected salary
Location
Dublin
Job date
Wed, 27 Nov 2024 02:30:45 GMT
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