Loblaw
Job title:
Front End Manager
Company
Loblaw
Job description
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®.
At valu-mart, we succeed through collaboration and commitment and set a high bar for ourselves and those around us.
Inspired by food? Committed to excellent service? So are we. At Valu-Mart, we are Food Lovers! We are committed to our Colleagues and Customers and work hard to create a culture that allows us to be our authentic selves while working as a Team. We know that clear communication, collaboration and teamwork is the key to having a successful workplace. We’re looking for talented colleagues who are excited about providing an exceptional shopping experience for customers and delighting them every step of the way! Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
FRONT END MANAGER
Type – Permanent Full-Time
Location – Yonge St at Lawrence Ave
What you’ll do:
Perform customer service and cashier functions
Manage all direct reports in the Front End (Cashiers and Personal Shoppers)
Oversee the efficient running of the cash office (i.e. pick-ups, deposits, cash losses, etc)
Analyze reports to identify problems and determine appropriate solutions as needed (productivity reports, override reports, journal logs and cash tray discrepancies)
Ensure price integrity by assisting in time file data management, price changes and scan log procedures
Perform store administration functions (i.e. weekly accounting, invoice payment & reconciliation, bank statements and GL inquires)
Process payroll to ensure employees are paid accurately and on-time
Maintain and manage benefit and pension administration
Manage potential loss through buggy management, test orders, refund/override minimization etc.
Coordinate cashier activities on a daily basis; act as a resource for cashiers; referring complex issues to management; provide input into the performance management process
Build and lead a diverse team that fosters a workplace of inclusiveness and belonging
Any other duties that may be required to ensure courteous friendly service, competitively priced products and a store that meets a high standard of cleanliness
What you bring:
Demonstrated commitment to superior customer service
Strong technical knowledge of all front end operations
Ability to work in a fast-paced sometimes-unpredictable environment
Problem solving skills including responding to customer complaints and inquires
Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; team building skills to develop collaborative working relationships)
Excellent organizational abilities – able to manage multiple priorities
Strong communication skills including verbal, written and active listening
Computer skills (PC Applications; Outlook/E-mail, Excel); familiarity with company systems would be an asset
Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “Valu-Mart” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.
Expected salary
Location
Toronto, ON
Job date
Wed, 06 Mar 2024 08:22:58 GMT
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