Front End Manager

Loblaw

Job title:

Front End Manager

Company

Loblaw

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®.

At valu-mart, we succeed through collaboration and commitment and set a high bar for ourselves and those around us.

Inspired by food? Committed to excellent service? So are we. At Valu-Mart, we are Food Lovers! We are committed to our Colleagues and Customers and work hard to create a culture that allows us to be our authentic selves while working as a Team. We know that clear communication, collaboration and teamwork is the key to having a successful workplace. We’re looking for talented colleagues who are excited about providing an exceptional shopping experience for customers and delighting them every step of the way! Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

FRONT END MANAGER

Type – Permanent Full-Time

Location – Yonge St at Lawrence Ave

What you’ll do:

Perform customer service and cashier functions

Manage all direct reports in the Front End (Cashiers and Personal Shoppers)

Oversee the efficient running of the cash office (i.e. pick-ups, deposits, cash losses, etc)

Analyze reports to identify problems and determine appropriate solutions as needed (productivity reports, override reports, journal logs and cash tray discrepancies)

Ensure price integrity by assisting in time file data management, price changes and scan log procedures

Perform store administration functions (i.e. weekly accounting, invoice payment & reconciliation, bank statements and GL inquires)

Process payroll to ensure employees are paid accurately and on-time

Maintain and manage benefit and pension administration

Manage potential loss through buggy management, test orders, refund/override minimization etc.

Coordinate cashier activities on a daily basis; act as a resource for cashiers; referring complex issues to management; provide input into the performance management process

Build and lead a diverse team that fosters a workplace of inclusiveness and belonging

Any other duties that may be required to ensure courteous friendly service, competitively priced products and a store that meets a high standard of cleanliness

What you bring:

Demonstrated commitment to superior customer service

Strong technical knowledge of all front end operations

Ability to work in a fast-paced sometimes-unpredictable environment

Problem solving skills including responding to customer complaints and inquires

Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; team building skills to develop collaborative working relationships)

Excellent organizational abilities – able to manage multiple priorities

Strong communication skills including verbal, written and active listening

Computer skills (PC Applications; Outlook/E-mail, Excel); familiarity with company systems would be an asset

Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “Valu-Mart” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

Expected salary

Location

Toronto, ON

Job date

Wed, 06 Mar 2024 08:22:58 GMT

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Job Location