GP Administrator

Job title:

GP Administrator

Company

Staffline

Job description

GP Administrator

Location : Mullaghbawn Surgery

Duration : TemP

The Role:

The post-holder will be required to provide an efficient and effective administrative support service including carrying out reception, telephone and clerical duties competently and efficiently. The post-holder may be the first point of contact for patient enquiries both in person and by telephone and act as a focal point of communication between patients, doctors and other health personnel. The post holder will receive, assist and navigate patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective manner. The post holder will provide general assistance to the GP Practice team and project a positive and friendly image to patients and other visitors, either in person or on the telephone.

KEY DUTIES / RESPONSIBILITIES

Operational Delivery

• Answer telephone and redirect call appropriately and deal with routine telephone enquiries from patients, other organisations and Trust employee’s etc.
• Develop and maintain good communication during telephone calls and passing all appropriate information required on to the relevant staff.
• Booking appointments for patients and manage the reception of patients and visitors.
• Opening post, and assign to appropriate person
• Scanning all correspondence received via post to the patient’s record on EMIS.
• Managing tasks sent by the GPs and ensuring these are actioned on a timely basis for example organising repeat bloods or follow-up appointments for patients
• Processing of prescriptions via the online system, telephone and those delivered in person by patients
• Registering new patients on the Practice system ensuring relevant documentation is provided by the patient.
• Managing booking system for babies’ immunisation clinics.
• Develop and maintain an efficient filing system, ensuring confidentiality and security of documents.
• Provide secretarial support including typing of general correspondence and submitting relevant reports within agreed timescales.
• Assign patients results to GPs on a daily basis
• Assign clinical documents to GPs on a daily basis.
• Set up GP and Nurse Clinics on EMIS.
• Provide administrative support to a range of clinics, including Public Health immunisation, diabetic, asthma, cytology and other clinics delivered by the Practice Nurse
• Register new patients on EMIS
• Maintain a system for the management of medical reports ensuring these are completed on a timely basis by the GPs
• Support the professional staff to deliver on audit and data collection activities using appropriate electronic systems.
• To ensure relevant information systems are maintained.
• Liaison with other departments and professionals as appropriate.
• Prioritise and organise work effectively.
• Arranging transport for Practice patients to attend hospital appointments
• Ordering stationery and ensuring adequate supplies are maintained
• Maintenance of office equipment.
• Any other duties, appropriate to the grade which may be assigned as the role develops.

Hours of work: 37.5hrs / PT hours consider (minimum 20hrs)

Requirements:

• 4 GCSEs at Grades A-C including English Language or equivalent / higher qualification AND 1 years’ experience in a clerical/ administrative role OR 2 years experience in a clerical/administrative role

• Experience in the use of Microsoft Office Word

Rate of Pay: £11.11

About Staffline:
At Staffline Recruitment Ireland, we bridge the gap between talent and opportunity. As the leading recruitment agency and an equal opportunities employer, we are dedicated to fostering a diverse and inclusive environment. We excel in understanding the specific needs of our clients and candidates, providing tailored, efficient staffing solutions across various sectors. Committed to excellence and driven by a passion for growth, we offer a spectrum of opportunities. Partner with us for a seamless recruitment journey and advance your career with Staffline.

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Expected salary

Location

Mullaghbawn, Co Armagh

Job date

Wed, 21 Feb 2024 08:24:22 GMT

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