Graduate Cognitive AI Consultant

Job title:

Graduate Cognitive AI Consultant

Company

Bell Integration

Job description

Overview:Bell Integration is a leading IT services provider, specialising in providing innovative AI Solutions, IT lifecycle management, cloud strategy, and data centre migration. With a strong focus on AI, we help businesses enhance productivity, elevate customer interactions, and drive digital transformation through advanced AI solutions.Our AI practice is seeking a motivated Graduate AI Cognitive Consultant to join our team and contribute to the design, development, and optimisation of intelligent conversational solutions. As a key team member, you will gain firsthand experience in building and deploying AI-driven virtual assistants and chatbots, collaborating with experienced professionals to address real-world business challenges. Responsibilities:

• Assist in gathering and analysing business needs to define conversational AI project requirements.
• Support the design and development of conversational flows using AI platforms such as Amelia, Kore AI, and Omelia.
• Help optimise chatbot performance by analysing user interactions and suggesting improvements to intent recognition and conversation design.
• Participate in integrating conversational AI solutions with enterprise systems (e.g. CRMs, ERPs) and APIs under the guidance of senior team members.
• Collaborate in workshops and training sessions to learn and contribute to conversational AI best practices
• Work together with Business Analysts to gather, analyse, and document requirements for AI-driven solutions, ensuring alignment with business objectives and user needs.
• Contribute to best practices, building of our catalogue of reusable functionality, and adhering to development principals.
• Ensure data privacy and security by adhering to established compliance guidelines.
• Stay updated on advancements in conversational AI, NLP, and machine learning technologies.

Qualifications:

• Bachelor’s or Masters degree in Computer Science, Information Systems, Artificial Intelligence, or a related field completed within the last 3 years
• Basic understanding of NLP concepts such as intent recognition and entity extraction (coursework or project experience is acceptable).
• Exposure to conversational AI platforms (e.g. Dialogflow, Rasa, Amelia, Kore AI, Omelia or IBM Watson Assistant) is a plus.
• Familiarity with programming languages like Groovy, JavaScript, Python, Java or any other object orientated language (academic projects or internships are acceptable).
• Interest in learning how to integrate AI solutions with databases, RESTful APIs, or enterprise systems.
• Analytical mindset and critical thinking skills, with a desire to translate ideas into technical solutions.
• Effective communication skills and eagerness to collaborate in a collaborative environment.
• Enthusiasm for staying up to date with trends in AI and conversational technologies.

Personal Skills

• Good verbal and written English communication
• An initiative-taking and collaborative attitude toward learning and problem-solving.
• Adaptability to modern technologies and willingness to take on diverse challenges.
• Demonstrable experience of delivering exceptional Customer Service
• Positive and enthusiastic team player
• Accurate and logical approach to problem solving
• Ability to understand and follow
• Ability to work under pressure to agreed targets in a fast-paced environment
• Self-starter and problem solver who can work independently using your own initiative but also a proactive and dependable team player
• Professional/flexible approach to work; ensuring punctuality, tidiness and diligence with the aim to provide our customers with the best possible service
• Disciplined prioritisation, time management and scheduling abilities both for projects and individual tasks
• Willingness to learn quickly and adaptable as the situation requires
• Strong attention to detail and accuracy
• Strong emphasis on delivering an excellent customer experience
• Ability to learn new skills while following agreed operating procedures
• Have a logical approach to problem solving

What we care about:At Bell, we believe that we are stronger together, and promote an open, collaborative culture where everyone is encouraged to be involved in the shaping of our business.We value diversity!We seek to employ a workforce representative of the markets that we serve and work hard to ensure that all of our staff have the opportunity to thrive within a friendly and inclusive environment.Why join Bell:Why join bell:

• We prioritise internal development opportunities and offer access to our Udemy training platform with over 5000 training courses
• Competitive Salary
• Flexible remote working
• A generous company pension
• 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days!
• Healthcare and dental insurance
• Life assurance
• Cycle to work scheme
• A diverse and inclusive work culture
• Modern vibrant workplaces
• Exclusive discounts with major retailers, discount gym memberships and access to our wellness centre

Expected salary

Location

London

Job date

Sat, 11 Jan 2025 08:19:31 GMT

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