Aramark
Job title:
Guest Services Supervisor – Sol Duc Hot Springs
Company
Aramark
Job description
Job Description
About Olympic Peninsula National Park:
Designated by UNESCO as an International Biosphere Reserve and a World Heritage Site, Olympic consists of several distinct ecosystems. The over 70 miles of rugged and beautiful pacific coastline, the wild, magical forests, the glacier-capped mountains and the calm lakes, make for an almost impossibly diverse and wide range of natural beauty.
Sol Duc Hot Springs Resorts are surrounded by towering evergreens along the Sol Duc River in a picturesque valley. In addition to the pools, Sol Duc hosts massage therapists, a poolside deli, a restaurant, a gift shop, and a convenience store.
Under the direction of the General Manager and Operations Manager, the Guest Services Supervisor is responsible for the work that is carried out within the Guest Services Department. Coordinates Guest Services at the front desk and retail store so that staff members and guests experience a positive impression of the facility.
BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
COMPENSATION: The hourly rate for this position is $22. This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.
If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.
Job Responsibilities
- Scheduling, Payroll, Training, and Coaching all guest services staff
- Managing both the front desk and gift shop
- Manage SMS Systems
- Manage labor cost and retail cost of sales
- Conducting retail inventory
- Keeping the gift shop well stocked and neat
- Conducting guest service recovery
- Upholding high standards of conduct amongst the staff
- Conducting cashier audits
- Administrative duties as assigned
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
- Requires a positive attitude, strong work ethic, and a commitment to providing world-class service to the client, guests, and co-workers.
- A strong knowledge of personal computers is essential.
- Experience in all facets of providing guest services.
- Must be able to lead, motivate, and communicate effectively with others.
- Strong organizational abilities.
- Preferably two years in hospitality services or like environment performing like duties as Guest Services or Concierge’s supervisor.
- Must be able to read, write, and clearly speak English
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing – a new challenge, a sense of belonging, or just a great place to work – our focus is helping you reach your full potential. Learn more about working here at or connect with us on , and .
Expected salary
$22 per hour
Location
Port Angeles, WA
Job date
Thu, 18 Jan 2024 01:24:42 GMT
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