Head of Operations

Job title:

Head of Operations

Company

Clarke

Job description

Head of OperationsHead of OperationsClarke are a growing specialist construction business based in Ballymena with a portfolio of work that reaches all over the UK and Ireland.Our people are our priority, they make us stand out, we are extremely proud of them and what we have achieved.As we continue to grow, we are seeking a highly skilled and motivated Head of Operations to join our dynamic team.Are you a strategic and results-driven leader with a passion for operational excellence in the construction industry? Do you thrive on planning, process improvement, and fostering strong client relationships? Are you ready to build and inspire a high-performing team that delivers world-class projects? If so, this is your opportunity to join a market-leading facade specialist as Head of Operations, driving efficiency and ensuring operational success from pre-construction to project completion.This role is based in our Head Office in Ballymena but may require travel to the UK & beyond.About the roleRole SummaryWhy Join Us?Lead High-Impact Projects – Work on cutting-edge facade solutions for iconic buildings.Shape Pre-Construction Success – Play a pivotal role in operational planning from the early stages.Drive Continuous Improvement – Implement strategies to enhance efficiency, quality, and profitability.Strengthen Client Partnerships – Build lasting relationships and ensure customer satisfaction.Innovate & Inspire – Lead a high-performing team and foster a culture of excellence, collaboration, and innovation.Career Growth & Progression – Be part of an ambitious, forward-thinking organisation with clear pathways for development.Your Role:As Head of Operations, you will be at the forefront of our business, overseeing the entire operational lifecycle from pre-construction planning through to project completion. You will play a key role in shaping strategy, enhancing efficiency, and building a world-class operations team. Your responsibilities will include:Operational Input to Pre-ConstructionMitigate risks in planning, logistics, and supply chain to ensure projects are fully prepared for execution.Provide operational input on major bids, supporting BSA/PCSA planning and governance.Ensure ‘Clarke Way’ compliance is upheld from pre-construction through to delivery.Oversee strategic workforce and resource planning.Project Execution & ControlFoster a collaborative, one-team approach, ensuring clear accountability for HSEQ, cost, and quality.Enforce programme and commercial discipline, with structured weekly and monthly KPI reviews.Build and maintain strong operational and commercial relationships, managing client escalations effectively.Team Development & Continuous ImprovementStrengthen the One Clarke team culture, embedding HSEQ, ESG, and customer relationship management across operations.Develop a robust talent pipeline, focusing on mentorship, leadership development, and succession planning.CompetenciesInnovation – the ability to introduce innovations to enhance or adds efficiencies to the project or taskSolution Focused – problem solving, finding solutions that commit to the best outcomeInfluence – the ability to build excellent team relationships that influences great outcomesSelf-Direction/Accountability – the ability to take ownership, set goals, follow through, seek feedback and ask for support in order to achieve results.Technical Expertise – developing your expertise and skills base on a regular basis and often ahead of time for future needs.Ready to Take the Lead?This is your chance to shape the future of facades, working with an industry leader known for innovation, quality, and technical expertise. If you’re ready to drive operational success, build a world-class team, and deliver iconic projects, we want to hear from you!RemunerationAttractive level of remuneration depending on expertise and experienceEnhanced Family Friendly PoliciesFlexible working hoursState of the art officesHealth cash planPrivate health carePensionOnsite GymOpportunities for career developmentWe are an equal opportunities employer, and led by our values (creative, brave, determined, collaborative, passionate, true).Diversity and Inclusion is at the heart of our businessAbout the companyWe bring conscience and innovation to the face of construction by designing and building safe, eco sustainable and elegant buildings where people live, work and learn. There are no limits to what we can do.Required Criteria

• Extensive proven leadership experience in façade construction or specialist subcontracting, with a strong track record of successfully managing projects, teams, and operations within the industry
• Strong expertise in operational planning, pre-construction coordination, and project delivery.
• Experience in driving process improvement, efficiency, and best practices.
• Excellent client-facing skills with the ability to build and maintain strong relationships.
• A hands-on, strategic thinker with a passion for operational excellence and innovation.
• A proven track record of building, leading, and motivating high-performing teams.

Desired CriteriaSkills you’ll need

• Flexibility and Adaptability
• Attention to detail
• Communication

Expected salary

Location

Ballymena, Co Antrim

Job date

Sun, 23 Mar 2025 08:15:20 GMT

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