NHS
Job title:
House Manager
Company
NHS
Job description
Have 24-hour managerial accountability for the delivery of mental health care and support toresidents at the Crisis and Prevention House (CPH).o Ensure that the house environment is maintained to a high standard Assume linemanagement and budgetary responsibility for CPH team.o Be responsible for effective clinical and managerial communication systems to, from andwithin the house.o Provide leadership to ensure a high standard of care.o Ensure an explicit and consistent co-produced approach is used to inform and support howthe CPH engages with people using the CPH.o Work closely and alongside urgent care and community services to ensure best use ofresources and management of the beds at the house.o Support the development of the CPH to be prevention orientated, recovery focused, andwellbeing informed in terms of staff roles, house function and service delivery.o Support the integration of the CPH with community and third sector organisations/resource.Main duties of the jobProvide clear managerial leadership to the guests and staff of the house, managing the dailyaffairs of the house to improve standards of care to residents.o Lead in the recruitment, selection and retention of staff in the area.o Co-ordinate bed management for the house, ensuring good planning arrangements foradmission and discharge of guests.o Ensure the house is adequately and safely staffed from within the agreed establishment byadopting a flexible approach to duty patterns.o Ensure the efficient use of staff resources to meet identified needs and manage this withinagreed annual budget. Participate in budget setting with Service Manager.o Ensure a safe and therapeutic environment, making efforts to reduce the numbers of GuestsSafety Incidents.o In the event of Guests Safety Incidents, ensure they are dealt with swiftly and in line withpolicy. Organise support to guests following incidents and debriefing of staff. Draw outlearning points and areas for practice development.o Investigate complaints, accidents, and Guests Safety Incidents in accordance with agreedprocedure and prepare reports.o Ensure effective communication is established within the house and external departments.e.g., regular staff meetings, attendance at House Manager’s Meetings and CMHT meetings.o Develop working practices between house staff and community teams to ensure joint workingacross services in the delivery of care to guests.About usNorth London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.Our Five-Year Strategy:We will provide consistently high-quality care closer to home.With our partners in North London and each borough we will ensure equity of outcome for allWe will offer great places to work, providing staff with supportive environment to deliver outstanding care.We will be more effective as an organisation by pioneering research, quality improvement and technology.In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.Date posted30 December 2024Pay schemeAgenda for changeBandBand 7Salary£51,883 to £58,544 a year Per Annum including HCASContractPermanentWorking patternFull-timeReference number306-BEH-2517Job locationsSuffolk HouseGreen LanesLondonN13 4BSJob descriptionJob responsibilitiesEnsure systems are in place for the safekeeping of guests property and valuables inaccordance with the Trusts guests property procedure. Actively participate in conjunction with other disciplines, in the formulation andimplementation of house and unit policies as required. Ensure effective implementation, monitoring and audit of all local and Trustwide policies e.g.complaints, disciplinary procedures, sickness/absence, Health & Safety and riskmanagement. Aim to establish local resolution of all complaints, giving time to guests, relatives and othersto express their concerns and working with staff team to improve services to residents. Provide support and advice to statutory and voluntary agencies in the community. Liaise with the CRHTT Manager/Consultant regularly to ensure a seamless service. Work in accordance with the Health and Safety at Work Act and the Trusts policies. Provide monthly reports to the Service Director/Service Managers e.g. activity levels, bedoccupancy, manpower and expenditure, staffing issues and any other information that isrequired. Contribute towards the business plan for the service. Counsel advises and initiate action where necessary in all matters related to staff wellbeing. Job descriptionJob responsibilitiesEnsure systems are in place for the safekeeping of guests property and valuables inaccordance with the Trusts guests property procedure. Actively participate in conjunction with other disciplines, in the formulation andimplementation of house and unit policies as required. Ensure effective implementation, monitoring and audit of all local and Trustwide policies e.g.complaints, disciplinary procedures, sickness/absence, Health & Safety and riskmanagement. Aim to establish local resolution of all complaints, giving time to guests, relatives and othersto express their concerns and working with staff team to improve services to residents. Provide support and advice to statutory and voluntary agencies in the community. Liaise with the CRHTT Manager/Consultant regularly to ensure a seamless service. Work in accordance with the Health and Safety at Work Act and the Trusts policies. Provide monthly reports to the Service Director/Service Managers e.g. activity levels, bedoccupancy, manpower and expenditure, staffing issues and any other information that isrequired. Contribute towards the business plan for the service. Counsel advises and initiate action where necessary in all matters related to staff wellbeing.Person SpecificationEducationEssential
- NVQ 5 (leadership & management) or be willing to undertake
SkillsEssential
- oDemonstrable experience utilising a variety of tools in assessing / planning care needs and determining risk
Desirable
- oDemonstrate managerial experience and leading others in a mental health setting
- oExperience working in a crisis house
ExperienceEssential
- oSignificant experience working with women who have mental health problems in a community, residential or inpatient setting
Desirable
- oDemonstrable experience utilising a variety of tools in assessing / planning care needs and determining risk
Person SpecificationEducationEssential
- NVQ 5 (leadership & management) or be willing to undertake
SkillsEssential
- oDemonstrable experience utilising a variety of tools in assessing / planning care needs and determining risk
Desirable
- oDemonstrate managerial experience and leading others in a mental health setting
- oExperience working in a crisis house
ExperienceEssential
- oSignificant experience working with women who have mental health problems in a community, residential or inpatient setting
Desirable
- oDemonstrable experience utilising a variety of tools in assessing / planning care needs and determining risk
Expected salary
£51883 – 58544 per year
Location
Palmers Green, North London
Job date
Wed, 01 Jan 2025 08:11:27 GMT
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