Akton Recruitment
Job title:
Housing Officer
Company
Akton Recruitment
Job description
Housing Officer
Lewisham – Hyrbid
£24.75 Per Hour
I am recruiting for a local authority who is looking for someone to provide a high quality, customer focused and responsive Housing Management service to the councils residents.
Key Responsibilities
Proactively manage a variety of Housing Management functions within procedural deadlines including viewings and sign ups.
Carry out estate visits and inspections in a lone working capacity.
Build good working relationships with the local Tenant and Residents’ Associations.
Manage nuisance cases effectively and liaise with external mediation partners.
Ensure you escalate any anti-social behaviour cases appropriately and in line with procedures.
Respond to correspondence and complaints and provide good quality drafts for members enquiries.
Identify, record and support our vulnerable residents, signpost residents for support as required.
Ensure safeguarding concerns are acted on immediately and in compliance with the safeguarding procedure.
Work collaboratively with other departments, partners, and stakeholders to ensure multiagency responses to complex cases.
Housing experience required preferably in Public Sector.
Expected salary
£24 per hour
Location
Lewisham, South East London
Job date
Tue, 23 Jan 2024 05:25:24 GMT
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