Human Resources Generalist

Department
 

BSD PED – Human Resources

About the Department
 

The Department of Pediatrics at the University of Chicago is a dynamic and stimulating place to work. We strive for the highest level of complex care for children from diagnosis and treatment; provide outstanding education and training for students, postgraduate scholars, and physicians; and nurture the research of Department scholars who seek to elucidate the causes of pediatric disease and identify promising new therapies. In addition to our provision of clinical care at UChicago Medicine (UCM) Comer Children’s Hospital and at our regional sites, we are currently expanding our clinical care across Northern Illinois and Northwestern Indiana. In collaboration with our partners in the Chicagoland Children’s Health Alliance (CCHA; Advocate Children’s Hospital, and NorthShore University Health System). CCHA has responsibility for the care of almost 1 million children. The Department has 6 ambulatory sites and 3 inpatient sites of care across the region with the goal of providing care ‘close to home’ whenever feasible (https://pediatrics.uchicago.edu/). Our mission is to improve the health of every child entrusted to us, in an inclusive environment that is committed to family-centered care, clinical excellence, impactful scholarship, effective disease prevention, and advocacy for the appropriate care of every child. We are especially committed to the children on the South Side of Chicago and to altering the inequities in healthcare.

Job Summary
 

The Human Resources Generalist reports directly to the Associate Director, Human Resources and assists with management of all departmental activities associated with human resources, performing a full range of day-to-day human resources tasks in support of Departmental, Divisional and University HR goals. Ensures successful customer service and HR practices for the staff, students, managers, and visitors they support. Functions with considerable autonomy, assuming responsibility for the oversight and coordination of many diverse administrative tasks requiring a high degree of confidentiality, discretion, independent judgment, and initiative. Builds credible relationships across the organization to help facilitate effective employee communications, problem-solving, and solution-based outcomes. Assists with special projects as needed.
Our department follows a hybrid work structure that fosters productivity, collaboration, and employee well-being. Working from the office is encouraged for tasks that require a high degree of collaboration.

Responsibilities

• Serves as a key resource to staff, hiring managers and departmental administrators on all relevant federal, state, local and University human resource regulations and policies.

• Liaison to the UCMC Medical Staff Office for advanced practice provider privileges, licensure and compliance.

• Responsible for managing compliance activities related to University guidelines and training expectations, inclusive of development and maintenance of metrics and ad hoc reports.

• Work with the Office of International Affairs, University Human Resources and Payroll for employment matters involving work authorization.

• Maintains knowledge of University Human Resource policies and procedures as well as federal, state and local employment and labor laws staying abreast of changes and implementing the changes into the day-to-day workflow.

• Works efficiently and effectively to resolve employment and payment related issues in consultation with appropriate offices such as Shared Services, Payroll, Student Employment communicating directly with all stakeholders to ensure issues are successfully resolved.

• Supports staff hiring processes, including developing job descriptions, interviewing and reference checking, handling employment offers, and conducting orientation. Drafts templates and routine offer letters. Maintains appropriate human resources data and records, solving a range of straightforward problems using standard procedures.

• Counsels employees on benefits and compensation. Coordinates with managers and senior colleagues to determine employee compensation. Analyzes data and prepares charts, graphs, and trend lines for management review with a moderate level of guidance.

• Provides professional support to a unit’s employee/labor relations efforts, including handling grievances, disciplinary warnings, and employee complaints.

• Performs other related work as needed.

Minimum Qualifications
 

Education:

Minimum requirements include a college or university degree in related field.

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Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

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Certifications:

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Preferred Qualifications

Education:

• Bachelor’s degree.

Experience:

• Experience as a human resource professional in a higher education or healthcare environment.

• Experience working with Workday or other Human Resources Information Systems.

• Working knowledge of employment regulations and typical human resources procedures.

• Demonstrated experience delivering quality customer service.

Licenses and Certifications:

• Human Resources Certification (HRCI or SHRM certification).

Technical Skills or Knowledge:

• Strong and broad software knowledge and usage of Microsoft Office suite.

• Knowledge of Workday or similar human resources information systems.

Preferred Competencies

• Ability to successfully navigate a matrixed business and academic environment.

• Ability to cultivate a learning environment that celebrates cultural diversity and inclusion.

• Strong customer service skills and ability to interact with and serve a diverse population with tact, courtesy, clarity, and diplomacy.

• Demonstrated ability to work independently and as part of a team.

• High degree of professionalism and emotional intelligence.

• Ability to foster partnership and collaboration.

• Ability to work on multiple projects simultaneously, juggle competing deadlines, set priorities, and meet deadlines with minimal supervision.

• Excellent interpersonal, oral, and written communication skills.

• Demonstrate critical thinking and problem-solving skills by utilizing appropriate resources to resolve issues with high attention to detail.

• Ability to handle sensitive and confidential situations and information with absolute discretion.

• Ability to write and edit standard documents such as job descriptions, training materials, or offer letters with minimal oversight.

• Strong analytical and organizational skills.

Working Conditions

• Ability to manage competing priorities.

• Ability to work effectively with constant interruptions.

• Eligible for hybrid work based on business needs and the demands of specific tasks. Working from the office is encouraged for tasks that require a high degree of collaboration.

Application Documents

• Resume (required)

• Cover letter (required)

When applying, the document(s) MUST  be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family
 

Human Resources

Role Impact
 

Individual Contributor

FLSA Status
 

Exempt

Pay Frequency
 

Monthly

Scheduled Weekly Hours
 

40

Benefits Eligible
 

Yes

Drug Test Required
 

No

Health Screen Required
 

No

Motor Vehicle Record Inquiry Required
 

No

Posting Statement
 

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University’s Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago’s Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.