Information Technology – Administrator, Salesforce

Sunwing

Job title:

Information Technology – Administrator, Salesforce

Company

Sunwing

Job description

The Opportunity:Under Sunwing Vacations, we are looking for a Salesforce Administrator to join us in making vacation dreams come true. As the Salesforce Administrator you will be the primary administrator for the Salesforce platform and work cross functionally with our different business divisions. The position reports to the Director, Project Delivery and will be located in Toronto, ON.What You’ll Do:Responsible for salesforce configuration, setup and manage ACLs
Experience with Objects, Forms, Workflows, Reports, Dashboards, Process Builder and Flow
Planning and coordinating Salesforce platform releases
Manage sandbox and production environments
Mentor and train in-house users across Salesforce platform
Understanding of data quality and design
Migrating or uploading data and data clean up as necessary
Test the functional usability of the applications developed
Troubleshoot technical issues
Working with multiple Lines of Business
Intake, evaluate, scope and implement new customization and automation requests
Present and lead discussions between the business and IT
Promoting solutions from development into production
Collaborate with Infrastructure and IT Security leaders to maintain a robust information security posture for Salesforce systems to protect the privacy and confidentiality of data
Ensure the team maintains strict compliance with IT & corporate policies
Stay current on advances in Salesforce clouds (Sales, Service, Community, etc.)What You’ll NeedSalesforce Administrator certification is required
Required 3 or more years of Salesforce Administrative experience
At least 2 years of experience working in Salesforce Sales Cloud is preferred
Service and Marketing cloud exposure considered an asset
Exposure to CRM and/or lead management business process in a B2B and B2C would be an asset
Ability to work collaboratively in a creative, Agile environment
Good written and verbal communication skills
Good presentation skillsWhat We Offer:Remote and/or Hybrid Work OpportunitiesGreat travel perks!
GoodlifeCorporate Discount
Comprehensive benefits package
RRSP Matching ProgramGrowth opportunitiesFree Parking
Open concept, collaborative workspaceFresh Café with delicious snacks and meals at a subsidized price!
Opportunity to give back through our social responsibility initiatives
See for yourself! @sunwinglife

Expected salary

Location

Toronto, ON

Job date

Wed, 27 Mar 2024 07:49:43 GMT

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