Intake Officer, Access to Information and Privacy

Job title:

Intake Officer, Access to Information and Privacy

Company

Canada Post

Job description

Job Requisition Id: 179980
Business Function: Privacy and Compliance
Primary City: Ottawa
Province: Ontario
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (BBBB)
Employee Class and Level: CPMGB01
Number of Vacancies 1
Job Closing Date (MM/DD/YYYY): 04/22/2024All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.Job DescriptionThis role is critical to ensuring compliance in the application of the Access to Information (ATI) and Privacy legislation by providing expertise and by processing of routine requests for information pursuant to the ATI Act and Privacy Act.Job ResponsibilitiesBelow are the main job requirements and responsibilities for the Intake Officer, ATI and Privacy.

• Acts as the point of contact for information on rights under the Access to Information Act and Privacy Act. Receives, assesses, answers and directs incoming correspondence/inquiries to appropriate functions as required to ensure timely response and effective coordination.

• Supports the Manager of ATI and Privacy and the Director in meeting the plans and obligations of the ATI and Privacy team. Works with stakeholders, such as the Office of Primary Interest (OPI), Liaison officer and the subject matter expert (SME) to meet ATI and Privacy requirements and objectives.

• Reviews all incoming ATI and Privacy requests with requesters, clarifying details, analyzing documents, interpreting and applying the provisions of the ATI Act and Privacy Act to ensure compliance. Registers all new ATI and Privacy requests, consultations and complaints into case management system, and provides administrative and support functions.

• Processes routine requests for information filed under the ATI Act and Privacy Act and determines the statutory right of access to corporate and personal information under ATI and Privacy legislation. Adheres to processes and timelines, secures the privacy of requesters from disclosure to OPIs (Office of Primary Interest) and others to ensure compliance.

• Advises on the application of the Acts and related regulations within the Corporation. Advises stakeholders, requesters, employees and customers on how to exercise their rights to access, obtain and/or correct their personal information. Provides advice and information on the scope and time limits of the request, costs and other potential avenues to obtain information.

• Reviews the final release packages and ensures quality control prior to releasing the final disclosure packages in response to ATI and Privacy requests.

Job Responsibilities (continued)

• Posts completed ATI requests on canadapost.ca website to support Treasury Board requirements and other communications as necessary.

• Selects, validates and inputs information about ATI and Privacy requests into Access to information management system for use by the ATI and Privacy team. Maintains the database and generates weekly reports and statistics to support the reporting, trend analysis, monitoring and decision-making activities for the team, and ad hoc reports as needed.

• Searches protected computerized databases and manual information sources to identify and locate records to be used by the officers for response to ATI requests. Sends task notices to appropriate officers and maintains a system to ensure all requests are actioned within the legislated timeframe.

• Keeps up-to-date on changes in interpretation affecting Privacy and ATI application, policy and process at Canada Post to ensure that procedures for managing ATI and Privacy remain compliant, effective and efficient. Provides recommendations to manager for any changes, updates on policies and procedures processes.

• Performs administrative duties for GM, Directors and ATIP Managers including travel and accommodation arrangements, requisitioning cheques, preparing travel claims, leave and expense claims, prepares budgets, includes monthly and year end variances analysis, LAVIS reports, requisitioning materials, supplies and equipment, requests repairs and services for office equipment.

QualificationsEducation

• College diploma in a discipline relevant to this position or commensurate work experience in field of ATI & Privacy

Experience

• Minimum two years’ experience in the last 5 years with the administration or processing of routine Access to Information or Privacy requests
• Minimum two years’ experience with an Access to Information and Privacy Redaction software specifically in opening new ATIP requests, OIC complaints, consultations, entering data, updating file information, severing information and generating reports
• Experience working independently and on teams to meet identified deadlines and manage multiple priorities

Other Candidate Requirements

• Computer proficiency with knowledge of Windows, Outlook, Word, Excel
• Demonstrated ability to communicate effectively with key stakeholders and customers

• Proficiency in data manipulation, leveraging advanced Excel features and Power Bi to prepare metrics and charts for generating weekly reports and statistics. These reports support various needs including reporting, trend analysis, and decision-making processes.

Other InformationSafety Sensitive Positions
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post’s Substance Use Policy.Employment EquityCanada Post will represent Canada’s diversity and provide a safe and welcoming workplace that embraces and celebrates our differences. We are committed to employment equity and encourage applications from women, Indigenous People, persons with disabilities and visible minorities.Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.Conflict of Interest
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.AccommodationCanada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Canada Post regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.Important Message
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those selected for further consideration will be contacted.Our signature behavioursMake the call – We’re empowered to make decisions, respectfully challenge the status quo, and support others to do the same.
Know the destination- We understand Canada Post’s strategy and goals and how we contribute to them, and we move forward with open minds when exploring new approaches.
Deliver for others – We take pride in doing our personal best, demonstrate care for others, and support and encourage them to reach their potential.
Ignite our pride- We play a role in making Canada stronger by celebrating who we are, the communities we service, and issues that matter.Our values
Our Values have three dimensions: “We matter as individuals, We matter to one another, We matter to our country”
TRUST
I earn the trust placed in me every day, and I trust that my safety and well-being are everyone’s top priority.
We do our best work when we trust each other.
We value the trust Canadians have in us, and understand it is earned with every decision and interaction.
RESPECT
I understand respect is the foundation of a successful workplace.
We respect each other as colleagues and treat each other as we would like to be treated.
We respect our country and the communities we serve, and understand we have a responsibility to be a positive force for change.
DELIVER
I challenge myself to safely deliver every day because what I do matters.
We are a network of people, united by what we accomplish and deliver together.
Delivering a stronger Canada for Canadians is at the heart of what we do

Expected salary

Location

Ottawa, ON

Job date

Wed, 17 Apr 2024 07:16:14 GMT

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