Grand River Hospital
Job title:
Integrated Manager, Business Operations and Application Supp
Company
Grand River Hospital
Job description
Job Description:In April 2024, the Boards of St. Mary’s General and Grand River Hospitals both independently voted in favour of a voluntary merger of the Hospitals to form a new hospital organization. This evolution of our partnership will occur alongside our joint redevelopment work, as we strive to build a new acute care campus in the community. We welcome talent to both St. Mary’s General Hospital and Grand River Hospital that are ready to be part of an exciting, generational change for hospital care in Waterloo Region.Waterloo Region is uniquely positioned as a place where healthcare, innovation, and research can collaborate to deliver world class care. The hospitals proudly partner with local academic institutions the University of Waterloo, Conestoga College, McMaster University and Wilfrid Laurier University, and our local innovation sector including Communitech, the Accelerator Centre, Medical Innovation Xchange, and others.We currently have an opportunity for Integrated Manager, IT Business Operations & Applications Support within Digital Services – Grand River & St. Mary’s General Hospitals.How Intregrated Manager, IT Business Operations & Applications Support provide support to our teams:The Integrated IT Business Operations and Applications Manager is responsible for the leadership and mentorship of a team of upwards of 20 IT clinical informatics, clinical applications analysts, and corporate applications analysts providing support to GRH and SMGH clinical, corporate, and administrative users at 10 sites throughout the region. This position works closely with the Digital Services portfolio and leaders as well as other IT leaders implement IT strategic plans, which align with the hospitals corporate strategic plans. Fiscal responsibilities include the collaborative management of the IT budget.The IT Business Operations manager holds in-depth project management skills, budgeting, and procurement skills, as well as clinical expertise and education, with an active registration, in good standing, with their governing college (i.e. CNO). They will utilize their information technology, project management, business, and clinical knowledge to ensure support, foster adoption, guide change management activities, and information technology procurement across the hospitals. The IT Business Operations Manager represents Digital Services and Information Technology internally, with peer organizations, vendors, external stakeholders, and clinical and corporate leadership. The influence of this role includes decisions affecting clinical and corporate systems selection, adoption, standardization, quality and safety, and fiscal/budgetary decisions and planning.The Integrated Manager, IT Business Operations & Applications Support brings the following:
- Degree/diploma required in Clinical discipline (RN preferred)
- Healthcare Informatics, Business Administration, Healthcare Project Management or equivalent combination of education and experience (5+ years)
- PMI Certified (PMP designation) with 5+ years’ experience in project management, preferably in a complex healthcare setting
- Member, in good standing, with their clinical college
- Minimum of 5 years of progressive leadership experience preferably in a hospital or other clinical setting.
- Minimum 8 + years of experience in Information Technology with a focus on corporate and/or clinical applications.
- 5+ years proven Project Management skills (PMP certification)
- Experience leading and managing change while ensuring alignment with industry best practices.
- Proven ability to build teams that foster trust and respect.
- Effective presentation, analytical and report writing skills.
- ITIL, LEAN or similar certifications or experience.
- Completion of Leadership training.
- Related experience in a hospital environment
- Strong and proven leadership skills with IT and telecommunications teams.
- Strong Customer Service Skills and be driven to improve customer experiences.
- Ability to motivate, coach and improve individual performance.
- Critical thinking and decision-making skills.
- Excellent inter-personal and communicative skills
- Ability to work unsupervised and within a team environment
- Well organized and self-motivated
- Ability to adapt to change and prioritize accordingly in a fast-paced environment
Grand River Hospital & St. Mary’s General Hospital support our Team Members with:
- A thorough onboarding and orientation program
- Ongoing training and development opportunities
- Access to our Ongoing Education Fund
- Career mentorship
- Wellness programs
We are committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to: racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).Upon individual request, the hospital will endeavor to remove any barrier to the hiring process to accommodate candidates, including those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources in advance for assistance.As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Grand River Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.APPLICATIONS WILL BE RECEIVED UNTIL THE POSTING IS CLOSED.Please include a resume with your application in order to ensure that your qualifications are appropriately considered in the hiring process.Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to: racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate candidates, including those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources in advance for assistance.
Expected salary
Location
Kitchener, ON
Job date
Sun, 26 Jan 2025 07:39:26 GMT
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