IT Engineer

Job title:

IT Engineer

Company

Fujitsu

Job description

Job Description:

Swindon area. This position is a fully remote position where you will be required to travel to different sites.

Do you have an interest in Technology and looking to gain knowledge and skills? Are you looking for a role to begin your technical career? Are you customer driven and want to provide the best service possible? Do you want to collaborate and work as part of a great team to service, maintain and install IT equipment and infrastructure for our customers across the UK? This is your world and your opportunity to transform it for the better.

Role Purpose

The role holder is self-sufficient with a keen interest in technology. Full training will be provided so the role holder can install various IT equipment across several products or technologies for multiple customers. The role holder is competent when working under pressure and helping to maintain the installation schedule of the IT systems delivered to the end client. This role may require the holder to travel around the UK; therefore, occasional overnight stays may be required.

• Technical Capability. No previous experience within IT is required however a keen interest is preferable. Full training will be provided to enable primary, first-level diagnosis (with confirmation from support desk or colleagues). Installs and resolves problems on a small set of products (e.g., Printers, PCs, Front Office Tills), with support to meet the Service Level agreement. Uses instructions to complete the Service Level Agreement.
• Process. Follows established processes and systems (e.g., completion of all administration paperwork, call system, customer’s on-site processes, Health & Safety guidelines, code of conduct) to meet laid down guidelines.
• Problem Solving. Learns, listens to, and gains an understanding of a broad range of fundamental problems, asking relevant questions to resolve problems within required timescales. Knows when issues need to be escalated and communicated promptly.
• Team Working. Acts as a team player, being viewed by colleagues as a helpful team member.
• Business Awareness. Learns and understands the requirements of the customer’s business, the contract’s scope, and how issues impact service delivery.
• Professional Development. Takes the initiative to drive own technical and professional development to grow product and business knowledge

Essential

• Ability to work flexible hours, including some weekends.
• Full UK driving license required.
• Willingness to undertake the Security Clearance process.

We are a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. if you would like to apply through the Disability Confident Interview Scheme.

Achieve together

We are Fujitsu. A Japanese company with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity and inclusion. We constantly push ourselves to do more and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full self to work. We call this Be Completely You.

We are inclusive. As a responsible business, it is important to us that we reflect the diversity of our society and customers. Not only are we a Disability Confident company, a Times Top 50 employer for Women and a signatory for the Race at Work Charter, we are also committed to the United Nations standards for LGBT+.

We are people centric. This means we care about our people (and their families) and appreciate that everyone has a life outside of work. By supporting our people to Work Your Way, we empower them to achieve a flexible and respectful approach to work which suits them and our customers best – this could be working hours, location, or a flexible approach to their working day.

We want you to thrive. If working for a progressive organization, with a continuing commitment to diversity and inclusion is important, you should apply.

Fujitsu has been recognized as a Disability Confident Leader by the Department of Work and Pensions. This is in recognition of our commitment to recruiting, retaining and employing people with disabilities. As a Disability Confident Leader, we offer a guaranteed interview to all candidates with disabilities who meet the essential criteria for a role, and are experienced at making reasonable adjustments to the recruitment process. Please let me know if you would like further information.

#LifeatFujitsu

Expected salary

Location

London

Job date

Thu, 08 Feb 2024 23:15:22 GMT

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