IT Manager III

Job Title

IT Manager III

Agency

Texas A&M University

Department

Technology Services

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

Glimpse of the Day

As an IT Manager III, you will provide people and technical leadership to IT Managers (I and II) and IT Professionals who support desktop computing needs across multiple business units such as Finance, Human Resources, Marketing and Communications, and Technology Services.  Continous improvement of processes and customer service is a key aspect of the role. Being self-directed, resourceful, and detail oriented are vital as you and your team are responsible for providing excellent customer service that is not only responsive, but forward-looking as we strive to anticipate potential issues and continuously improve our processes and those of our customers.

The ideal candidate is a subject matter expert in multiple topics including Windows and Mac desktop administration and troubleshooting, Information Security, Audit and Compliance, Project Management, Consulting, and Service Management. Competency with PowerShell scripting and SQL query language is needed as these are commonly used . You wIII will participate in multiple meetings and committees consulting with customers, vendors, and other technology services staff.

Salary: Up to $99,500, commensurate with experience

Qualifications

• Bachelor’s degree or equivalent combination of education and experience (Pefer Bachelor’s or Masters degree in computer science or a related field)

• Seven years of information technology experience (Prefer 10 years of IT experience which includes six years of team/project leadership)

• Prefer Certifications in information security, or IT related certifications such as MCSA, CISSP, Network+, Security+, project+, ITIL Foundations

• Knowledge of IT governance and compliance, IT Security and best practices, technical IT knowledge

• Strong project management, communication and leadershp and management skills

• Strategic planning and problem-solving skills

• Ability to remain adaptable and make sound decision

• Ability to collaborate with cross-functional teams and stakeholders to achieve common objectives

• Ability to foster a collaborative work environment

• Ability to engage in continuous learning through industry research, workshops, and education, fostering innovation and staying abreast of IT advancements

• Experience overseeing and auditing operational tasks and addres

• Experience managing IT in higher education is not required though preferred

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as: sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. In addition, you have access to many benefits and perks, such as:

• Health, dental, vision, life and long-term disability insurance  with Texas A&M contributing to employee health and basic life premiums
• 12-15 days  of annual paid holidays 
• Up to eight hours of paid sick leave  and at least eight hours of paid vacation   each month
• Automatic enrollment in the Teacher Retirement System of Texas  
• Free exercise programs and release time  for health and wellness programs
• All employees have access to free LinkedIn Learning  training programs, webinars, and limited financial support to attend conferences, workshops, and more 
• Educational release time and tuition assistance  for completing a degree while a Texas A&M employee

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.