Key Account Manager

Cantello Tayler Recruitment

Job title:

Key Account Manager

Company

Cantello Tayler Recruitment

Job description

Key Account ManagerWe are currently recruiting for a driven, experienced and confident Account Manager to join our client in Iver.This is an exciting opportunity to work within a fast paced organisation within the FMCG industry.The Key Account Manager will be responsible for:

  • Build and maintain strong, trust-based relationships with key customers through regular communication (calls, visits, and emails).
  • Understand customer needs, buying patterns, and preferences to tailor offers effectively.
  • Keep customers informed about new product lines, special offers, and upcoming opportunities.
  • Regularly update the “Know Your Customer” (KYC) questionnaire to align with customer strategies.
  • Prepare and present tailored offers using the company’s approved templates, ensuring consistency and professionalism.
  • Analyse historical sales and trading data to set competitive, profitable pricing for SKUs.
  • Proactively upsell and cross-sell products, prioritising customer needs and maximising profitability.
  • Promote stock with high availability and lower demand to ensure effective inventory turnover and margin growth.
  • Process sales orders with accuracy and provide timely confirmations to clients.
  • Run reports on customer purchasing trends to inform data-driven sales decisions.
  • Follow up on orders and gather feedback to improve service quality and enhance customer experience.
  • Maintain detailed records of all customer interactions, feedback, and sales activities for tracking and strategic use.
  • Achieve and exceed sales and margin targets as outlined in the commission structure.
  • Retain and expand relationships with key accounts through regular engagement and exceptional service.
  • Reactivate dormant accounts and drive new customer acquisitions aligned with company objectives.

The Key Account Manager will have:

  • Previous experience in B2B Sales and account management, preferably in FMCG or wholesale
  • BSc degree in Business Administration, Marketing or relevant field
  • Strong mathematical skills to calculate margins and analyse pricing structures effectively
  • Advanced proficiency in Excel for data analysis and reporting; familiarity with SAGE is a plus.
  • Strong influencing and negotiation skills

If you are interested in this role, please do apply and a member of the recruitment will be in touch to discuss your application.

Expected salary

£35000 – 40000 per year

Location

Iver, Buckinghamshire

Job date

Sun, 16 Mar 2025 08:19:39 GMT

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