Lead Area Sales Manager, Europe – UPS Supply Chain Solutions

Lead Area Sales Manager, Europe – UPS Supply Chain Solutions

UPS

Antwerp, Belgium

Join UPS Supply Chain Solutions (UPS SCS) as the Segment Manager (Lead ASM) for Europe, where you will drive the commercial strategy and performance of the Enterprise Healthcare segment across the regional freight forwarding business. In this highly strategic leadership role, you will lead, mentor, and elevate a team of Enterprise Account Managers across multiple European markets, each responsible for major enterprise healthcare accounts – including global pharma, biotech, medtech, and clinical supply leaders with complex, multilane and multimodal logistics needs.

You will guide your EAMs in developing and executing longterm commercial strategies, expanding revenue across our air, ocean, road, brokerage, and temperature controlled services, and ensuring UPS SCS remains the trusted, compliant partner for large enterprise healthcare customers.

This position is ideal for a seasoned sales leader who thrives in crossregional environments, enjoys shaping strategy at scale, and has deep expertise in healthcare, cold chain, and freight forwarding.

What You’ll Do

Leadership & Development of European Sales Managers

• Lead, coach, and develop a team of Enterprise Account Managers ( EA Ms ) dedicated to enterprise healthcare customers across Europe;
• Build ahighperformanceculture with strong collaboration, accountability, and customer excellence;
• Set clear goals, KPIs, and development plans for eachEAM;
• Conduct regular market visits, joint customer sessions, coaching reviews, and talent development programs;
• Promote consistent adoption of global sales standards and best practices across all countries.

Strategic Commercial Growth & Enterprise Customer Oversight

• Own regional revenue performance for enterprise healthcare accounts across air, ocean, and road freightforwarding;
• Translate UPS’s global healthcare strategy into regional enterprise execution plans;
• GuideEAMsinidentifyingexpansion opportunities across lanes, markets, andvalue-addedservices;
• Support major opportunities, RFPs, and multiyear enterprise negotiations byprovidingstrategic guidance and executive presence;
• Drive alignment between commercial, operations, engineering, healthcare quality, and global product teams.

Customer Relationship Management & Market Positioning

• SupportEAMsin building andmaintainingseniorlevelrelationships with enterprise customers (Director, VP, CSuite);
• Ensure consistency in value proposition messaging for UPS healthcarecoldchainsolutions;
• Monitor and share insights on market developments, regulatory trends (GDP/GxP), and competitive landscape affecting enterprise healthcare;
• Act as the senior escalation point for major service issues, strategic concerns, or contract renegotiations.

Governance, Pipeline Discipline & Forecast Accuracy

• Ensurehighqualitypipeline management, sales governance, and forecasting discipline across allEAMs;
• Oversee adherence to UPS’s commercial processes, pricing governance, and customer segmentation;
• Present regional performance, risks, and growth opportunities to senior UPS leadership;
• Leadcrosscountrycommercial cadence routines and operational alignment meetings.

What You’ll Bring

• Bachelor’s degree or equivalent senior experience in sales, logistics, or supply chain;
• Proventrack recordleading sales managers or regional leaders, ideally in freightforwarding;
• Expert understanding of enterprise healthcarelogisticsandtemperaturecontrolledsupply chains;
• Experience managing or influencing largemulticountryorcrossregionalportfolios;
• Strong commercial acumen: complex negotiations, RFP leadership, enterprise contract strategy;
• Executive communication skills and confidence interacting with senior customer stakeholders;
• Strong analytical abilities and financial understanding (profitability, margins, forecasting);
• Ability to travelfrequentlyacross Europe to support markets, customers, and UPS teams;
• Leadership style that motivates, empowers, and buildslongtermtalent pipelines.