Learning and Development Assistant

Job title:

Learning and Development Assistant

Company

Farrer & Co

Job description

At the heart of Farrers lies a commitment to its people, their knowledge and their development. The KL&D team supports our people to achieve their full potential, thereby underpinning the success of the firm itself.

The team splits into three main areas, Knowledge Management and Library, Learning and Development and Graduate & Solicitor Apprenticeships.

The Learning and Development team is a small but dynamic sub-team which sits within KL&D and aims to deliver the highest calibre learning and development initiatives to support our people in achieving their respective career development objectives. We deliver a comprehensive Learn.Know.Grow syllabus which aligns with the SRA’s continuing competence requirements and our firmwide career development frameworks. We also deliver bespoke team and 1-1 training initiatives, development to support specific role requirements and compliance training demands.

The L&D team comprises:

• Head of L&D
• L&D Manager
• LMS Adviser
• L&D Assistant

Scope

To provide comprehensive, pro-active administrative and organisational support to the Learning and Development team, assisting them with day-to-day tasks relating to our annual Learn.Know.Grow syllabus and the administration of our Learning Management System (also Learn.Know.Grow). In addition, there is scope to learn to design on-line learning programmes for both our internal and external client population. This role requires a great deal of organisation along with excellent communication skills and the confidence to deal with internal stakeholders and external training providers.
Responsibilities

• Provide administrative support for learning events, whether in person, virtual or hybrid including making room, equipment and catering bookings;
• Effectively communicate upcoming training events, resources and other L&D opportunities to the firm;
• Collate feedback on L&D events to help with adjustments or improvements;
• Assist with updates to our internal web pages;
• Respond to general email queries from members of the firm and external trainers;
• Upload all L&D invoices to the payments system (Chrome River) for authorisation and payment and process expenses as required;
• Assist with team diary management;
• Take and compile minutes during meetings/update our OneNote records;
• Maintain the L&D spreadsheets recording L&D events, cost, study support arrangements etc;
• Assist with the preparation of the annual L&D budget;
• Assist with the administration of the firm’s LMS, ensuring accurate data entry and content organisation; creation or maintenance of reporting on attendance, engagement and other uses of the platform;
• Assist with the development of a new LMS to enable us to deliver L&D to our clients;
• Assist in the creation and maintenance of training materials, editing and formatting content to ensure consistency and effectiveness;
• Assist with the design and content of our internally delivered online L&D content (we use Articulate 360);
• Other administrative tasks as required during the annual cycle;
• Support the L&D team and the wider KL&D team as needed;
• Work with the Graduate and Solicitor Apprentice Administrator, as required, on the overall administration of KL&D team business.

Skills and Experience

• Confident user of IT systems including Microsoft Office;
• Some previous experience of working in an office environment would be desirable but not essential;
• Training will be given on all required IT systems and technology.

Person Specification

• Interest in Learning and development in the legal industry;
• Interest in the use of technology to deliver learning solutions;
• Willingness to learn;
• Good communication skills both verbally and in writing and a confident approach;
• Proactive and prepared to use initiative;
• Ability to work well under pressure, remain calm;
• Excellent attention to detail;
• Excellent organisational skills with the ability to multi-task and prioritise work;
• Team player with an enthusiastic manner.

Education and Qualifications

Qualified to GCSE standard, grade C/ level 4 (or equivalent) in English and Mathematics essential
Special aspects

The hours of work for this opportunity are 09:30am-5:30pm but it is essential to be committed, flexible and prepared to work beyond the normal office hours when necessary and in response to client demand.

Farrer & Co is an equals opportunity employer who welcomes applications from candidates from all backgrounds. We look to employ the best candidates regardless of age, gender, race, ethnicity, social or economic background, religion, disability, sexual orientation, national origin, or any other protected characteristic.

We are keen to ensure candidates have the best interview experience possible, if you require any adjustments during the interview or application process please let the recruitment team know.

Farrer & Co conducts a pre-employment screening which consists of a Criminal History Background and Credit Check for successful candidates.
Comments

Farrer & Co conducts a pre-employment screening which consists of a Criminal History Background and Credit Check for successful candidates.

Expected salary

Location

London

Job date

Wed, 07 Feb 2024 08:32:58 GMT

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