Royal Bank of Canada
Job title:
Manager Digital Product Management
Company
Royal Bank of Canada
Job description
Job Summary
Job Description
Whats the opportunity?
As a Manager Digital Product Management, you will work closely with the development teams & business stakeholders to scale the existing capability of RBC’s employee expense technology platform (SAP Concur) and will also continue to evolve our Project & Portfolio Management Office (PMO) technology solution across the bank.
What will you do?
- Lead product projects in partnership with internal business partners and external third party service providers in areas of innovation, product positioning and product management.
- Drive the execution of high-level product roadmaps into features and product delivery.
- Participate and/or identify business resources for user acceptance testing (where needed) and post-implementation validation (PIV).
- Works on IT Risk management deliverables: eliminate technology vulnerabilities, partner with different Centers of Governance (CoGs) to ensure that applications in our portfolio function according to published RBC IT Risk Standards.
- Leverage automation to drive efficiency and to improve our operating environment.
- Investigates, resolves, and reports on medium- to highly-complex technical issues requiring business application understanding.
- Makes recommendations on process improvements and enhances system and support documentation for lower levels of support (Level 1 and Level 2). Coach members of L1 and L2 teams.
What do you need to succeed?
Must-have
- Experience in managing and supporting SaaS products
- Proven ability working in an environment with constant change and ambiguity;
- Strategic agility and creative mindset with proven ability to effectively partner/work and succeed in a complex environment
- Ability to prioritize and meet conflicting demands, consultative, highly adaptable, flexible, and effective.
- Strong problem-solving skills – Accurately defines problems and identifies relevant factors by objectively considering alternatives and anticipates impact of possible solutions;
Nice-to-have
- Experience providing feedback and inputs in technical and architectural design.
- Automation and monitoring experience or knowledge
- Familiar with JIRA/Confluence tools.
- Familiarity and prior experience with SAP Concur or other similar industry leading travel/expense management applications
- Familiarity and prior experience with Planview or other similar industry leading project and portfolio management applications
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Flexible work/life balance options
Job Skills Agile Methodology, Critical Thinking, Feature Prioritization, Market Development and Research, Project Management Methodology (PMM), Roadmap Planning, SAP Products, Software Product Management
Additional Job Details
Address: BAY WELLINGTON TOWER, 181 BAY ST:TORONTO
City: TORONTO
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: STRATEGY AND ADMINISTRATION
Job Type: Regular
Pay Type: Salaried
Posted Date: 2024-03-08
Application Deadline: 2024-03-22
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expected salary
Location
Toronto, ON
Job date
Sat, 09 Mar 2024 08:49:44 GMT
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