Medical Secretary

Job title:

Medical Secretary

Company

NHS

Job description

To support in providing a comprehensive administrative service to the medical teams within the Trafford Directorate.The Medical Secretary will undertake general office duties including the typing of medical and other correspondence and actioning any requirements identified within the typing. They will take a lead on the allocation of discharge summaries and ensuring their timely completion. They will update and circulate the on-call rota as required. They will answer and manage calls from patients and their carers/ relatives, and other health/social care professionals. They will be responsible for supporting the Trust in achieving relevant performance targets.Main duties of the jobUndertake audio and clerical duties for your consultants, including minute taking as required, clinical letters, reports, discharge correspondence and clinical activity data inputting. This may include administrative support relating to consultant tutorial work.Liaise with General Practitioners regarding clinic and domiciliary visits. Liaise with outside agencies, including Social Services, Coroner’s Office, other hospitals, general and geriatric, medical services, clients and their relatives using their knowledge and judgement of any given situation.Receive and distribute mail on a daily basis as required, using judgement and experience to ensure test results and key information is brought to the attention of the appropriate medical staff.About usGreater Manchester Mental Health (GMMH) Foundation Trust employs over7000members of staff, who deliver services from more than160locations.We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.Greater Manchester is one of the world’s most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.Date posted23 September 2024Pay schemeAgenda for changeBandBand 4Salary£26,530 to £29,114 a year per annumContractPermanentWorking patternFull-timeReference number437-6611022Job locationsMoorside unitMoorside RoadDavyHulmeM41 5SLJob descriptionJob responsibilitiesUndertake audio and clerical duties for your consultants, including minute taking as required, clinical letters, reports, discharge correspondence and clinical activity data inputting. This may include administrative support relating to consultant tutorial work.Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact.Deal with any admission enquiries using judgement and observing patient confidentiality at all times.Liaise with General Practitioner regarding clinic and domiciliary visits.Liaise with outside agencies, including Social Services, Coroners Office, other hospitals, general and geriatric, medical services, clients and their relatives using their knowledge and judgement of any given situation.Liaise on behalf of your consultants with multi-disciplinary team members regarding requirements for joint outpatients work/care programming activity.Track all service users from referral to discharge ensuring all appointment and correspondence are within local and national targets.Ensure all discharge summaries are allocated and completed within agreed process and timeframe.Check the patients status, check follow up appointments etc. have been booked when mentioned in correspondence / discharge correspondence using the EPR systems. Ensure demographic details are correct and amend where necessary.Staff benefits

• Pay Enhancements:

BandSaturday (midnight to midnight) and any week day after 8pm and before 6amAll time on Sundays and Public Holidays (midnight to midnight)1Time plus 47%Time plus 94%2Time plus 41%Time plus 83%3Time plus 35%Time plus 69%4 9Time plus 30%Time plus 60%

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

Job descriptionJob responsibilitiesUndertake audio and clerical duties for your consultants, including minute taking as required, clinical letters, reports, discharge correspondence and clinical activity data inputting. This may include administrative support relating to consultant tutorial work.Provide first point of contact for written and telephone enquiries on behalf of your consultants, using judgement to establish validity and priority of the contact.Deal with any admission enquiries using judgement and observing patient confidentiality at all times.Liaise with General Practitioner regarding clinic and domiciliary visits.Liaise with outside agencies, including Social Services, Coroners Office, other hospitals, general and geriatric, medical services, clients and their relatives using their knowledge and judgement of any given situation.Liaise on behalf of your consultants with multi-disciplinary team members regarding requirements for joint outpatients work/care programming activity.Track all service users from referral to discharge ensuring all appointment and correspondence are within local and national targets.Ensure all discharge summaries are allocated and completed within agreed process and timeframe.Check the patients status, check follow up appointments etc. have been booked when mentioned in correspondence / discharge correspondence using the EPR systems. Ensure demographic details are correct and amend where necessary.Staff benefits

• Pay Enhancements:

BandSaturday (midnight to midnight) and any week day after 8pm and before 6amAll time on Sundays and Public Holidays (midnight to midnight)1Time plus 47%Time plus 94%2Time plus 41%Time plus 83%3Time plus 35%Time plus 69%4 9Time plus 30%Time plus 60%

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

Person SpecificationEducation/QualificationEssential

• Recognised competency based level 3 qualification in a relevant subject (e.g. NVQ, B-TEC QCF, Apprenticeship), or equivalent demonstrable experience.

Desirable

• Other relevant IT/relevant qualifications

ExperienceEssential

• Experience of transcribing clinical dictations using a digital dictation system.

ExperienceEssential

• Experience of working in a busy office environment

Desirable

• Experience of working in a busy office environment ensuring confidentiality is maintained at all times
• Experience of using EPR system

SkillsEssential

• The ability to transcribe clinical dictations using a digital dictation system
• The ability to prioritise and plan conflicting and complex work demands
• Outstanding communication skills
• Secretarial experience

Person SpecificationEducation/QualificationEssential

• Recognised competency based level 3 qualification in a relevant subject (e.g. NVQ, B-TEC QCF, Apprenticeship), or equivalent demonstrable experience.

Desirable

• Other relevant IT/relevant qualifications

ExperienceEssential

• Experience of transcribing clinical dictations using a digital dictation system.

ExperienceEssential

• Experience of working in a busy office environment

Desirable

• Experience of working in a busy office environment ensuring confidentiality is maintained at all times
• Experience of using EPR system

SkillsEssential

• The ability to transcribe clinical dictations using a digital dictation system
• The ability to prioritise and plan conflicting and complex work demands
• Outstanding communication skills
• Secretarial experience

Expected salary

£26530 – 29114 per year

Location

Moorside, Greater Manchester

Job date

Thu, 26 Sep 2024 07:33:26 GMT

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