Medical Team Secretary

Job title:

Medical Team Secretary

Company

NHS

Job description

We have a band 4 Medical Team Secretary role (maternity cover for 12 months) suitable for an administrator with knowledge of medical terminology, preferably in a mental health setting.The role is within the Acute & Urgent Care Division (Inpatients), based at the friendly and supportive team at Albany Lodge in St Albans.Come and join an outstanding Trust!For an informal chat, please contact Sandra on 07760 166098Previous applicants need not applyPlease be aware that this role is NOT eligible for SponsorshipIf you already work for HPFT on a health and care visa, you will NOT be able to transfer your visa to this role as this role is NOT eligible for SponsorshipMain duties of the jobThe successful candidate will:

• be responsible for prioritising work, typing clinical and general administration correspondence, be the first point of contact for patients and other visitors to the Unit.
• provide a comprehensive secretarial service to the Clinical Matron and Clinical Team and provide a high standard of service to patients.
• be responsible for prioritising work, typing to clinical and general administration correspondence, be the first point of contact for patients and other visitors to the department.
• provide a comprehensive secretarial service to the consultant body and provide a high standard of service to patients.

In return, we can offer you:

• 5% on top of basic salary high cost allowance supplement
• 27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata)
• One of the UK’s best pension schemes
• Comprehensive health and wellbeing services
• Special leave for family and personal reasons
• NHS Car Lease Scheme
• Employee Assistance Programme

About usHertfordshire Partnership University NHS Foundation Trustare one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from theCare Quality Commission.Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings.Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:Welcoming. Kind. Positive. Respectful. Professional.DetailsDate posted04 July 2025Pay schemeAgenda for changeBandBand 4Salary£27,857 to £30,570 a year per annum, pro rata (5% HCAS included)ContractFixed termDuration10 monthsWorking patternPart-timeReference number367-A&UC-9494Job locationsAlbany LodgeChurch CrescentSt AlbansAL3 5JBJob descriptionJob responsibilitiesManaging diaries for the Clinical Matrons.Managing and prioritizing departmental workload on a day-to-day basis.To support the Clinical Matrons and Team in the delivery of excellent Patient care byactively working with Colleagues and other Departments to ensure that all Patientsregistered within the Service is proactively supported through their patient journey.Ensuring all telephone calls are answered within the department during core officeHours.Opening and dealing with departmental post and allocating resulting work to appropriateStaff.Monitoring turnaround times for clinical correspondence and taking corrective actionas required, in conjunction with the Clinical Matrons/Clinical Team.Providing Clinical Matrons/Clinical Team with relevant information relating toAdministrative service.Take minutes at secretarial staff meetings and attending other administrative meetingsas required.Responsible for ensuring office equipment is in working order and office suppliesare maintained and replenishedTo coordinate any action plans as set from the TeamTo update and maintain trackersFor a more indepth Job and person specification please read the attached before applyingJob descriptionJob responsibilitiesManaging diaries for the Clinical Matrons.Managing and prioritizing departmental workload on a day-to-day basis.To support the Clinical Matrons and Team in the delivery of excellent Patient care byactively working with Colleagues and other Departments to ensure that all Patientsregistered within the Service is proactively supported through their patient journey.Ensuring all telephone calls are answered within the department during core officeHours.Opening and dealing with departmental post and allocating resulting work to appropriateStaff.Monitoring turnaround times for clinical correspondence and taking corrective actionas required, in conjunction with the Clinical Matrons/Clinical Team.Providing Clinical Matrons/Clinical Team with relevant information relating toAdministrative service.Take minutes at secretarial staff meetings and attending other administrative meetingsas required.Responsible for ensuring office equipment is in working order and office suppliesare maintained and replenishedTo coordinate any action plans as set from the TeamTo update and maintain trackersFor a more indepth Job and person specification please read the attached before applyingPerson SpecificationQualifications/ Education/ TrainingEssential

• Intermediate level experience in word/ excel/ powerpoint
• Solid experience in administration
• RSA Level 3/NVQ Level 2 or equivalent

Desirable

• Proficient knowledge of PARIS
• Experience in working in a Mental Health environment

Skills/ Knowledge/ AbilityEssential

• Independent/lone working and team working skills
• Experienced in taking minutes in meetings
• Experienced in diary management to book appointments and meetings
• Microsoft Teams

Desirable

• Knowledge of medical terminology

Analytical skillsEssential

• Responsibility of maintaining accurate records of patient details, notifying all professionals and agencies involved.
• To be expert at data entry and reporting.

CommunicationEssential

• Excellent verbal and written communication skills in person, on telephone, or email
• Good standard of English
• oTo be experienced in dealing with people in distress in a calm and confident manner

Person SpecificationQualifications/ Education/ TrainingEssential

• Intermediate level experience in word/ excel/ powerpoint
• Solid experience in administration
• RSA Level 3/NVQ Level 2 or equivalent

Desirable

• Proficient knowledge of PARIS
• Experience in working in a Mental Health environment

Skills/ Knowledge/ AbilityEssential

• Independent/lone working and team working skills
• Experienced in taking minutes in meetings
• Experienced in diary management to book appointments and meetings
• Microsoft Teams

Desirable

• Knowledge of medical terminology

Analytical skillsEssential

• Responsibility of maintaining accurate records of patient details, notifying all professionals and agencies involved.
• To be expert at data entry and reporting.

CommunicationEssential

• Excellent verbal and written communication skills in person, on telephone, or email
• Good standard of English
• oTo be experienced in dealing with people in distress in a calm and confident manner

Expected salary

£27857 – 30570 per year

Location

St Albans

Job date

Mon, 07 Jul 2025 04:53:20 GMT

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