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Mercy Corps : Director Of Programs- South Sudan – Juba

UNICEF - United Nations Children's Fund

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JOB DESCRIPTION

 

The Director of Programs (DoP) role is an exciting opportunity to shape and lead our growing programs in the country. The DoP is a proven leader that is directly responsible for overseeing the portfolio in South Sudan while engaging with donors and partners to lead business development efforts. The role will work closely with the Country Director (CD) to lead new program development and strategy, and ensure effective program coordination and technical support, program quality and accountability in close collaboration with the operations, finance and internal control teams. The DOP may be asked to act as Country Director.
Essential Responsibilities
STRATEGY AND VISION
  • SupportCountryDirectortocommunicateaclearvisionofpresentandfutureprogramgoalsof Mercy Corps to team members and stakeholders.
  • Supportcountrywideprogramstrategyandbusinessdevelopmentplanningandmobilize resources to deliver strategic goals.
  • Identifyopportunitiesforinnovativeaction,coordination,andcollaboration,creatingan environment where alternative viewpoints are welcome.
· Ensure that analytical, program quality and technical support teams are collaborating with program and other internal stakeholders effectively, adding value to the program and maintaining strategic focus.
PROGRAM DEVELOPMENT
· In coordination with relevant country, regional and global colleagues, lead the identification of new initiatives and program opportunities that respond to identified needs and the country strategy;
· Provide overall leadership to relevant Program teams and MEL teams working on the program development process.
· Cultivate strategic partnerships or relationships with new/existing donors.
PROGRAM PERFORMANCE AND QUALITY
· Provide leadership and oversight to program team to ensure program adherence to grant agreements, Mercy Corps policies and procedures and relevant external rules and regulations.
· Support Program Directors/Managers to oversee performance of teams and partners.
· Promote a culture of gender-sensitive, and where appropriate, gender-transformative programming.
· Support the MEL Manager to put in place effective program quality tools and measures in place and to regularly monitor and improve quality control.
TEAM MANAGEMENT
· Manage performance of program leaders including establishment of clear and measurable objectives, ongoing feedback, periodic reviews and regular check-ins.
· Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
· Hire, orient and provide mentorship and capacity building to team members as necessary.
INFLUENCE AND REPRESENTATION
· Establish close and productive relationships with donors, national/regional/local government authorities, private sector actors, and local/international organizations in South Sudan in close coordination with the Country Director, Heads of Offices, and Program Directors;
· Represent Mercy Corps at all relevant coordination meetings and increasingly play a lead role in other advocacy and coordination bodies;
· Coordinate with other NGOs to consolidate Mercy Corps’ strategic niche and comparative advantages, while identifying strategic partnerships.
SECURITY
· Ensure compliance with security procedures and policies as determined by country leadership.
· Proactively ensure that team members operate in a secure environment and are aware of policies.
Supervisory Responsibility: The DoP supervises Food Security and Livelihoods Advisor; the Monitoring, Evaluation, and Learning Manager; and the Governance Technical Lead.
Accountability
Reports Directly To: Country Director
Works Directly With: All members of the SMT, and finance, HR and Operations at country level.
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
  • BA/S or equivalent in International Development or relevant field. MA preferred
  • 5 – 7 years management experience with specific experience and skills in program development including community-based project design, assessment and evaluation and grants management.
  • Experience in donor engagement and managing consortiums with international partners and multiple donor experience (USAID, FCDO, EC, ECHO, UN Agences etc.).
  • Current or previous Mercy Corps experience preferred.
  • Five years overseas experience including working with diverse, multicultural teams
  • Proven skills in listening to, learning from, training, and mentoring key staff regarding development and other relevant issues.
  • Proven success managing the administration and compliance of donor funding and the ability to develop proposals for new projects and programs from conception to submission is required.
  • Solid analysis and strategic planning skills as well as a proven practical and theoretical understanding of the project cycle, issues of community development and relief are necessary.
  • Proven ability to develop a program and to conceptualize and successfully lead and manage a team throughout the entire program cycle is vital.
  • Demonstrated experience and ability to professionally and appropriately represent the organization and negotiate and defend Mercy Corps interests with a diverse range of government officials, local organizations, and other groups.
  • Effective verbal and written communication, multi-tasking, organizational, and prioritization skills are necessary.
  • Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members is required.
  • Experience with emergency response and development programs and staff training and
Success Factors
This is a senior level position that requires representation, business development, networking and ensuring program quality. Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
Living Conditions / Environmental Conditions
The DOP is based in Juba. MC provides individual accommodation in a basic apartment, which is well equipped and comfortable. The weather is very hot, humid and sometimes muddy or dusty depending on the season. Medical facilities are basic, although there has been some
significant improvement in the past few years. Tropical diseases including malaria are endemic.
Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements


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