Monitoring and Evaluation Officer

Overview:

MCGL seeks a Monitoring and Evaluation Officer for a USAID funded program in East Jerusalem, the East Jerusalem Hospital Network (EJHN). EJHN comprises six non-profit, charitable hospitals that have a long history of providing services to patients from East Jerusalem, the West Bank and Gaza. The EJHN program will support hospitals within the network to diversify income streams and improve quality of services for patients from the West Bank, Gaza and East Jerusalem. The Monitoring and Evaluation Officer will be responsible for gathering, analyzing, and processing complex information related to all aspects of program activity implementation. S/he will conduct impact assessments, baseline studies, surveys and need assessments to identify necessary changes and future project opportunities. S/he will be responsible for ensuring that lessons learned are integrated into project implementation to continuously improve quality of interventions and outcomes. Also, will be responsible for ensuring the timeliness and quality of data, working closely with EJHN hospitals and partners.

Responsibilities

•Lead the monitoring functions including data collection, data entry at different levels, data quality assurance, data processing and production of reports; and providing timely information to project leadership .
•Support the team in integration of monitoring and performance functions, data interpretation and data quality in their routine work
•Provide capacity building and learning opportunities to project technical and management staff to use routine data as part of their regular functions
•Ensure Jhpiego’s systems in data compliance are aligned with donor and organizational priorities, needs and contractual requirements
•Assist the Project Director in correct and timely reporting and tracking of program achievements in accordance with USAID and Jhpiego requirements
•Represent the Project in monitoring and evaluation meetings, conferences and presentations.
•Support on the implementation of Project Monitoring and Evaluation Plan (PMEP), including review of its theory of change, results framework, identify indicators, relevant and applicable baseline data collection strategies and methodologies, and resources needed to successfully implement the MEL strategy;
•Ensure accurate, high-quality data are routinely collected and entered into the Project Monitoring Information System to track project specific indicators;
•Mentor and supervise hospital staff in the use of tools for data collection and protocols for performance monitoring as well as baseline, midline and end line and other assessments as needed;
•Ensure accurate, high-quality data are routinely collected and entered into JADE to track Jhpiego impact goal indicators;
•Support project deliverables with a focus on M&E sections;
•Support hospitals in strengthening integrated health data management processes
•Ensure measurement of QI project activities and milestones including contribution to results
•Provide M&E summaries for the project at state level, including presentation of updates to key stakeholders;
•Ensure use of data visualization tools
•Ensure data collected are uploaded to the system.
•Work with the team to analyze ongoing quantitative / qualitative data at different points in the program leading to the specific program / contract results;
•Provide hands on MEL QI support to hospitals including leadership and management team
•Work closely with technical staff and institutional partners to explain MEL processes and understand how these processes relate to the project’s technical work, and to promote MEL-related training as needed;
•Other related duties as assigned.

Required Qualifications:

•Bachelor’s degree in business administration, research, mathematics, information management, data analysis, statistics, biostatistics, economics, social sciences, monitoring and evaluation, or other related fields.
•Minimum of 3+ years of relevant experience, in research or other related professional experience working on USAID funded international development programs, and experience in MEL roles.
•Demonstrated experience with monitoring, evaluation, data analysis and learning best practices, including data collection, measurement, and reporting.
•Strong familiarity in the health sector and hospital setting is an advantage.
•Experience working with data collection, analysis, and visualization tools.
•Experience conducting surveys or research and ability to proficiently articulate findings in English.
•Excellent communication, teamwork, and interpersonal skills including conflict resolution abilities.
•Demonstrated knowledge in inclusion and participatory development practices.
•High-level proficiency in Excel and Power BI, including use of pivot tables, formulas, and charts, required.
•Strong analytical skills and experience with statistical analysis software required.
•Excellent command of common data collection, analysis tools, and visualization e.g., excel, Power BI, Visio, power point, or similar.
•Knowledge and experience of quantitative and qualitative data analysis approaches, data visualization and presentation.
•Understanding of USG regulations and policies, especially related to MEL and CLA.
•Strong representational and organizational skills.
•Commitment to inclusive programming that encourages full participation of individual regardless of gender, disability status, ethnicity, religion, sexual orientation, gender identity or other marginalized status.
•Must be fluent in English and Arabic