monitoring and evaluation officer

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Description

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• Conduct data collection in accordance with the M&E plan, including use of various monitoring and assessment tools, such as surveys, focus group discussions, interviews, and pre- and post- training questionnaires 
• Provide a first analysis of data collected, including data verification and data cleaning 
• Gather feedback from beneficiaries and community stakeholders on activity implementation, outcome and impact 
• Contribute to the design and translation of M&E tools 
• Maintain the DRC Beneficiary Complaints and Feedback Mechanism to ensure accountability to the targeted communities. 
• Update programme indicator performance tracker on a monthly basis 
• Ensure monitoring schedule, data collection targets, and reporting deadlines are adhered to 
• Uphold the professional standards related to the provision of humanitarian assistance, as well as DRC’s Code of Conduct, and ensure their compliance within project activities 
• Liaise with programme teams to regularly organize and conduct monitoring visits to target communities to monitor implementation quality and progress 
• Assist with other duties as required by the PDQM and MEAL Specialist 

• Support the implementation of DRC’s beneficiaries’ feedback and complaints mechanism. 
• Support the piloting of accountability tools and activities. 
• Support the mainstreaming of Core Humanitarian Standard (CHS) on accountability. 
• Support the implementation of participatory and community-based approaches. 
• Sensitize beneficiaries, staff and stakeholders on accountability activities of DRC including feedback and complaint mechanism and its guidelines and procedures 
• Ensure that programme activities are compliant with DRC accountability framework and principles. 
• Ensure beneficiaries are treated with respect, confidentiality and informed consent. 
• Contribute to solving problems and conflicts that might occur during activities and respond to minor complaints coming from beneficiaries. 

• Contribute to organizational learning through support of programme in learning documentation. 
• Document lessons learnt based on monitoring activities. 
• Conduct relevant data collection activities to further advance organizational learning. 

• Draft monitoring reports recording results of monitoring activities (progress and quality). As necessary, contribute requested MEAL inputs towards monthly or quarterly donor reports. 
• Support the PDQM and Grants Specialist in reporting workflows and processes between programme teams, senior leadership, and HQ to ensure the timely and quality development and review of reports. 
• With inputs from programme and support departments, help develop and prepare high-quality, timely reports for donors, partners, and government on programme progress, ensuring all donor reporting requirements are met and strategically positioned to demonstrate DRCs leadership in programming in the country context. 
• Coordinate and prepare full, complete draft of reports before review by PDQM. 
• Facilitate review of donors’ reports by the management, regional office, and headquarters as needed, incorporate feedback received, and address all questions and comments. 
• Ensure that data reported to donors is accurate, complete, and consistent. 
• Coordinate response to any questions and comments from donors on reports submitted. 
• Track submission of reports to donors through the appropriate submission channels and file all reports together with submission emails appropriately on SharePoint and DRC Dynamics 

• Complete all necessary operations support tasks (relating to role), including related to administration, finances and logistics, in compliance with internal directive and policies as communicated by the PDQA Manager and/or the relevant DRC support departments. 

• Facilitate links between M&E and programme department activities as necessary 
• Support the PDQM in ensuring accurate grants-related documentation in soft and hard versions is appropriately filed and communicated across teams. 
• Conduct other tasks as requested by the line manager for the effective implementation of DRC’s project 

• Minimum 2 years M&E experience with an INGO or NGO providing humanitarian assistance 
• Sufficient knowledge and understanding of Core Humanitarian Standard 
• Skills and experience in project/program planning, reporting, monitoring and evaluation 
• Willingness to travel and visit field 
• Self-motivated and organized with a demonstrated capacity to manage time and personal work plan; 
• Experience using survey and/or database software and tools 
• High-level of computer literacy (knowledge of MS Excel and Word) 
• Undergraduate degree in development studies, international relations, economics or other social sciences, or related field. 
• Bachelor degree/ in social sciences, humanities, quantitative/qualitative research methods, public health, any other related field 
• Fluency in written and spoken French and Arabic – English a very strong asset 

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