Bank of America
Job title:
Operations Analyst
Company
Bank of America
Job description
Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job DescriptionThe Client Account Management team handles all Client Onboarding, Billing and Monitoring for Global Treasury, Banknote and Global Bulk clients. The Operations Analyst will be responsible for Account Opening, Closing and Maintenance, Client Billing, Foreign Exchange Confirmations, SWIFT MT300 processing, and various other functions as assigned. Hours of operation range from 7:00 am to 6:00 pm EST daily, however, shift hours are subject to change as business needs arise to ensure sufficient coverage for support functions. Required to work different shifts including statutory holidays as required, based on departmental needs The Operations Analyst will report to the Department Manager.ResponsibilitiesOpen, close, and maintain accounts, for Global Treasury Clients, within the defined timelines.Foreign Exchange Confirmations and SWIFT MT300 processingComplete the billing volume capture and input within defined deadlines. Distribute client invoicesMonitor Queue for transactions that have been blocked by Global Economic Sanctions and open accounts within a quick timelineWork with Sales Officers to maintain client pricingComplete billing refunds and adjustments within defined service levelsMaintain client database for various Lines of BusinessAddress and respond to inquiries from business partnersComplete various accounting entriesArchiving and controlling of department recordsOther administrative duties, as assigned including month end reporting requirements and daily queries to support department and preparation of reportsRequired to work different shifts including statutory holidays as required, based on departmental needsRequirementsWorking knowledge of GBS, AS400, and On-line support an assetProficiency with Microsoft Office applications and computer skillsKnowledge of the banks Treasury products and understanding of payment processing and investigation experience an assetExcellent communication, organizational and problem solving skillsDemonstrated ability to work independently with minimal supervision and also a team playerAbility to meet established deadlines in a fast paced environmentWillingness to learn and take on new tasksExperience in financial services preferred but not requiredWhat Bank of America OffersBank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence – in everything we do, every time we do it – we deliver the full value of Bank of America for our clients, our shareholders and our employees.Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.Bank of America is an Equal Opportunity Employer.Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
Expected salary
Location
Toronto, ON
Job date
Fri, 21 Jun 2024 06:56:39 GMT
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