Operations Business Manager – Crisis Response

Job title:

Operations Business Manager – Crisis Response

Company

FHI 360

Job description

Job Summary:At the intermediate level the Operations Business Manager for the Crisis Response & Resilience Division (CRR) will serve as member of the Division’s leadership team and report to the Sr. Director, Crisis Response & Resilience Director. Ensures prudent business management of CRR projects, management accounts, unrestricted funding, development account and proposal budgets. Tracks the overall financial status of the Division and works with staff to address financial issues. Identifies potential financial, contractual, and compliance risks and notifies appropriate units and/or management to prompt action toward resolution. Leads efforts to develop and improve business operations through efficient and effective integrated processes, implements common management processes/services to leverage organization resources. Supports the Division Director in the management of personnel in all administrative and operational matters. Directs business operations review of cost and service structures, productivity measures and delivery methods to achieve planned targets. Serves as the liaison with enterprise services, cost and pricing, field accounting, and treasury; working with each department to represent the CRR interests and to implement corporate strategies, policies, and procedures to meet CRR and FHI 360 overall goals and objectives. Works closely with the Sr. Director to manage financial aspects of CRR operations and activities in order to ensure the smooth functioning of the team.Accountabilities:Works with team leadership to align budgets to goals and strategyRepresents department on working committees addressing administrative topicsWorks under minimal supervision on projects impacting one function or multiple cross- functional processes.Effectively manages the elicitation and documentation of business needs, requirements and solutions into work products in support of projects.Applies maturing knowledge of business manager tools and deliverables. Serves as a resource to less experienced team members.Acquires and applies general knowledge of the business, its products, and processes.Financial and business planning – translates business goals into financial and budget plansPrepares reports and monitors against financial/budget plans – maintains all financial reports and communicates to the leadership team.Provides recommendations on areas for departmental or implementation process improvements.Enhances the Business Unit, department and organization reputation by accepting ownership for accomplishing new and different strategies; exploring opportunities to add value to project accomplishments.Provides constructive feedback and solutions to field teams in a professional manner, and supports problem-solving.Performs other duties as assigned.Applied Knowledge & Skills:Plans and coordinates business operations or administrative and support services for the Crisis Response and Resilience group.May serve as a specialist responsible for gathering facts related to operating in a certain context, analyzing findings, reaching logical conclusions, recommending solutions, adjusting systems, and coordinating projects.Applies knowledge of humanitarian response program needs, operations and administrative policies and procedures to support rapid program start-up (including cash flow, governing laws, and exploring innovative solutions to cash flow challenges.Maintains frequent contacts with management, staff and external clients to plan and/or coordinate activities and to serve as a resource regarding administrative policies and procedures.Coordinates and/or supervises diverse administrative functions.Demonstrates project and personnel management skills.Effective writing, editorial, and communication skills; excellent command of English grammar and usage. Fluency in a second language is desirable.Effective interpersonal skills.Excellent problem-solving skills.Ability to work in teams and build consensus with individuals at all levels.Ability to work under pressure and against deadlines proactively. * Influences, motivate, and collaborate with others.Adapts and resolves problems/ issues to bring projects to completion.Problem Solving & ImpactResponsible for helping to ensure that humanitarian and resilience projects are staying within the scope flexibility and budgetary parameters through analysis and consultation with management.Resolves issues and navigates obstacles to deliver work products. * Identifies and resolves problems that would not require management’s direct involvement.Identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.Addresses problems in accordance with priorities, policies, commitments, and program goals.Demonstrates ability to differentiate between situations which can be handled independently and those which require escalation.Researches and develops solutions for unusual and novel situations.Erroneous actions could result in delay of schedules and impact established timelines.Errors could be difficult to detect and could require expenditures to resolve.Supervision Given/Received:May lead and provide guidance to other lower-level departmental and program finance personnel.Manages staff and external project members to achieve goals and vision of project from initiation to completion.Coordinates project plans, budgets, training and resources with management to achieve strategic goals.Accounts for budget, procedures, and training of staff to achieve results and solutionsDevelops and recommends solutions to management.Serves as consultant and resource for management.May supervise administrative activities related to fiscal management, human resources, logistics and other administrative activities.Typically reports to a Director.Education: **Bachelor’s Degree or its International Equivalent.Experience: **Typically requires a minimum of 8+ years of business management experience.Demonstrated experience with project management concepts, especially those related to USAID / Bureau for Humanitarian Assistance (BHA) -funded projects. *Experience with essential financial aspects of grant programs.Experience design, establishment, training, and maintenance of emergency program budgeting, pipelines, budget vs. actuals exercises, and financial management systems that support humanitarian program delivery.Prior field and HQ level work experience with humanitarian non-governmental organizations (NGO) highly preferred.Experience working in hardship and extreme risk environments highly advantageous.Supervisory and organizational skills preferred.Typical Physical Demands:Typical office environment.Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.Ability to sit and stand for extended periods of time.Ability to lift/move up to 5 lbs.Technology to be Used:Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.Travel Requirements:Up to 25%The expected US-based hiring salary range for this role is listed below. Candidate FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.US Based Hiring Salary Range: $115,000-$145,000International hiring ranges will differ based on location.This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.FHI 360 is an whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email .FHI 360 fosters the strength and health of its workforce through a , professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.Please click to continue searching FHI 360’s Career Portal.

Expected salary

$115000 – 145000 per year

Location

USA

Job date

Sun, 21 Jul 2024 03:00:48 GMT

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