Operations Manager

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Description

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• Understand the strategy, make it explicit, translate it into operational objectives for your team, lead the necessary changes. Give meaning to each management action. Encourage inter and intra departmental exchanges of practice, as well as innovation and risk-taking.
• Organise the operational management of your team, structuring the work around identified processes, steering performance and facilitating the resolution of problems.
• Contribute to the development of your staff, creating the conditions for their commitment, professionalism and attachment to HI. Ensure compliance with the code of conduct and institutional policies, the mindset and expected individual and collective behaviour.

• Size and plan necessary resources, recruit the project managers (ensuring a fit between skills and the projects’ challenges and ambitions), developing and monitoring their skills development plan, in connection with the corresponding jobs and with HR.
• Where relevant, develop regular contact with current and potential donors at field level and liaise with their line manager to check coherence with institutional programming and fundraising strategy.
• Within the operational framework defined in the StratOp, identify and transform funding opportunities in the area of assignment. Undertake (or contribute to) the design and drafting of new projects, and institutional fundraising for major multi-country projects, based on the decisions taken by the Authority regarding the opportunities.
• In conjunction with the Technical Unit, identify, develop, and ensure the management and progression of local partnerships and/or consortia with CSOs, NGOs, institutions, companies; on technical priorities or important topics in the area and going beyond the project timeframe.

• Ensure the sound management and monitoring of projects under his/her responsibility by ensuring that HI’s quality standards are applied in the projects, ensuring compliance with project donors’ rules and contractual commitments.
• In relation with the concerned departments, deploy all appropriate tools to enable projects monitoring
• Undertake expenditure and manage the project activity-specific budget lines according to the delegation he/she received based on the programme signature delegation table
• Facilitate audits (operational, financial and organisational), and ensure that their recommendations are implemented in their area of responsibility.
• Keeping both potential opportunities and risks in mind, contribute to the monitoring and analysis done by the line manager, and propose mitigation measures where relevant
• In conjunction with the line manager, implement analysis and monitoring of risks & opportunities related to HI’s presence and activities; implement risk mitigation actions at his/her level; and ensure the implementation of a humanitarian watch and (when decided by the Regional Director) of an emergency preparedness plan in the area
• Contribute to HI’s external influence (forums, operational and strategic alliances, etc) and the external representation of the organization (events, media) in his/her area of responsibility.
• May represent HI to the local, national, traditional, authorities and bodies; and international organisations and humanitarian mechanisms and coordination bodies.
• As part of his/her role, convey HI’s global advocacy messages to all the relevant external partners.
• Coordinate the teams in his/her area
• Facilitate coordination meetings between his/her direct team of project managers and the support services located in the area when necessary.
• Follow up teams in his/her area in conjunction with their direct managers.
• Ensure that project managers and the support teams (shared and technical services, in particular) work well together in order to facilitate project implementation in the country; conduct regular project reviews with the project managers and relevant departments.

• You hold a Diploma or Master on related fields : political sciences, humanitarian, economical cursus
• You have at least 4 years of professional project management experience
• You have strong management skills
• You have strong knowledge of partnerships management
• You are detail oriented, highly organized and able to prioritize workflow
• You have a good resistance to stress, and experience in an emergency context
• You are very positive, have a constructive and dynamic personality, are solution-oriented with a high level of professional maturity, flexibility and autonomy
• You have excellent verbal and written communication skills in English.

• English Fluent.

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